Thousand Oaks, California

Atria Grand Oaks

Assisted Living · Memory Care · Independent Living

2177 East Thousand Oaks Boulevard, Thousand Oaks, CA 91362

Atria Grand Oaks is a senior living community in Thousand Oaks, California offering independent living, assisted living and memory care.

Licensed capacity: 140 residents
Maximum licensed size, not current occupancy.
Licensed since: March 2014
License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #565801876Last checked August 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations: 0
Complaints with substantiated allegations: 3

AI summary

Atria Grand Oaks has recorded 5 Type A findings — the state's most severe citation class, involving resident safety or care — over 12.4 years of operation, with none of those Type A citations occurring in the past three years.

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Track record — Across more than a decade of licensure, the community has accumulated 5 Type A findings and 1 Type B (administrative) finding, alongside 9 substantiated allegations out of 27 investigated, roughly a third.
Recent 3 years — The most recent three years show no Type A citations and only 2 Type B findings, suggesting the record has trended in a more favorable direction even though the lifetime total is not clean.
Complaints — Complaint activity has picked up recently, with 8 investigations in the past three years compared to none recorded earlier in the licensed period, and 4 of those recent allegations were substantiated.
Operating tenure — With over 12 years of continuous licensure and no unfounded allegations on record, there is a substantial history to draw on, though the concentration of complaint investigations in recent years is worth understanding.

Ask the community

1.Can you walk through what the 5 Type A findings involved and when in the licensed history they occurred?
2.What corrective actions were taken after the 4 recently substantiated allegations, and how were they verified by the state?
3.Given the increase in complaint investigations over the past three years, what changes has the community made to resident care oversight or staff training?

Source: California Department of Social Services (CDSS)

View inspection history

License number: License #565801876
License status: Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits: 5
Complaint investigation visits: 0
Type A citations · most severe class: 5
Type B citations · administrative: 1
Substantiated allegations: 0

Available reports · 31

Complaint investigation
Mar 19, 2026
PDF
Facility evaluation
Mar 19, 2026
PDF
Complaint investigation
Jan 13, 2026
PDF
Complaint investigation
Aug 20, 2025
PDF
Facility evaluation
Jul 31, 2025
PDF

1–5 of 31 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$5,495 / mo

Studios: $5,495 / mo
1-Bedroom: $6,595 / mo
Studios: $6,995 / mo
2-Bedroom: $12,195 / mo

Independent LivingStarting at$5,495 / mo

Studios: $5,495 / mo
1-Bedroom: $6,595 / mo
2-Bedroom: $12,195 / mo

Memory CareStarting at$5,395 / mo

Shared Rooms: $5,395 / mo
Studios: $8,995 / mo
Private Rooms: $8,995 / mo

Care & support

Daily Care Services

9 services

Medication management
24-hour supervision
Activities of daily living (ADL) assistance
Incontinence care
Non-ambulatory care
Bathing & dressing assistance
Physical therapy on-site
Mobility assistance
Wheelchair accessible

Specialized Care

4 services

Hospice agency partnership
Respite / Short-term care
Dementia care
Cognitive learning center

Memory Care

2 services

On-site physician
Dementia-certified staff

Daily life & programs

Spaces & services

Amenities

23 features

Furnished units
Emergency call system
Pet Friendly
Private bathroom
Cable TV
Kitchenette
Air conditioning
Wi-Fi / Internet
Swimming pool / Hot tub
On-site market / Store
Fireplace / Common fireplace
Game room / Billiards
Piano / Music room
Movie theater / Media room
Activity room
Art studio / Craft room
Library / Reading room
Fitness center / Gym
Spa services
Beauty salon / Barber
Housekeeping Included
Laundry service / Dry cleaning
Café / Bistro

Outdoor Spaces

6 features

Walking paths
Garden / Courtyard
Patio seating areas
Outdoor common space
Putting green / Golf
BBQ / Grill area

Dining Options

9 features

Professional chef
Restaurant-style dining
Vegetarian/Vegan Options
Private Dining Room
International cuisine
Room service
All-day / Flexible meal times
Outdoor / Patio dining
Accommodates special diets

Transportation

2 features

Scheduled transportation
Personal Vehicle Parking

Family & Visitors

2 features

Family support services
Guest meals available

Community Services

3 features

Move-in coordination
Concierge services
Maintenance services

Reviews

Online reputation

4.2Average Rating

Averaged from 117 reviews published on other websites

AI review summary

Families and residents consistently praise the warm, attentive staff and strong community feel at Atria Grand Oaks, though it's worth verifying current food quality, fee increases, and maintenance responsiveness on a tour.

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What reviewers praise

Staff & care — Reviewers repeatedly describe staff, caregivers, housekeepers, and executive directors as friendly, attentive, and genuinely caring, often knowing residents by name and responding to their needs.
Atmosphere & grounds — Many describe a warm, family-like community with well-kept grounds, a putting green, pool, and beautiful landscaping that residents are proud to call home.
Activities — Families highlight a robust activity calendar including happy hours, exercise classes, holiday events, and outings that residents say keep them engaged and connected.
Communication — Several reviewers praise executive directors who are accessible, listen to concerns, and personally engage with residents and families.
Dining — A number of reviews call the food excellent with attentive, friendly servers, though this is not universal across all reviews.

Worth asking about

Dining — Multiple reviews describe food quality as inconsistent, citing limited menus, chef turnover, and complaints about taste, so families should ask about current kitchen staffing and menu variety.
Financial transparency — Some residents report significant annual fee increases and unexpected charges for accommodations like safety bars, so it's worth clarifying how costs escalate over time and at higher care levels.
Communication — A few reviews mention slow follow-up on maintenance requests or concerns requiring multiple calls, so families may want to ask about typical response times for in-unit issues.
Staff & care — Older reviews raised concerns about memory care staffing and training during its early rollout, so it's worth confirming current memory care programming and staff-to-resident ratios.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

EnglishSpanishAmerican Sign Language (ASL)

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Atria Grand Oaks. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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