Tarzana, California
Jackie's Hideaway A
Assisted Living · Residential Care · Memory Care
5925 Donna Avenue, Tarzana, CA 91356
Jackie's Hideaway A in Tarzana, CA is an intimate six-bed home offering assisted living, residential care, and memory care.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Jackie's Hideaway A has no Type A or Type B citations and no substantiated allegations across nearly 9 years of licensed operation.
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- Track record — Across four inspections since licensing in 2017, the community has accumulated zero Type A (the most severe class, tied to resident safety or care) or Type B (administrative) citations, and there is one complaint investigation on record that resulted in no substantiated findings.
- Operating tenure — Nearly 9 years of continuous licensure with a citation-free inspection history reflects a sustained, consistent compliance pattern rather than a short or untested track record.
- Recent 3 years — The two most recent inspections, in 2024 and 2025, turned up nothing of concern, so the clean record extends right up to the latest visit rather than being an older or dated result.
- Scope of review — As a small 6-bed home, its inspections cover the same core areas as larger communities, including medication management and staff training, and the absence of findings here means those areas have consistently checked out clean.
Source: California Department of Social Services (CDSS)
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- License number
- License #197609340
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 5
Facility evaluation
Sep 17, 2025
Facility evaluation
Sep 27, 2024
Facility evaluation
Sep 20, 2022
Complaint investigation
May 17, 2022
Facility evaluation
Aug 19, 2021
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,350 / mo
- Shared Rooms
- $5,350 / mo
- Private Rooms
- $7,110 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Private bathroom
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.5Average RatingAveraged from 4 reviews published on other websites
AI review summary
Long-term reviewers praise attentive, warm staff and good food, but a serious 2024 account alleging inadequate medical equipment and a resident death demands direct, careful investigation before placing a loved one.
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- Staff & care — Several reviewers describe the owner and caregivers as professional, warm, and knowledgeable, with many staff members staying for years.
- Dining — Multiple reviews consistently praise the food as very good, noting the home smells of good cooking.
- Atmosphere & grounds — Reviewers describe a clean, bright, cheery property with private rooms, baths, and a backyard, and note the small size of only six residents fosters companionship.
- Daily life & dignity — One family noted staff took good care of a resident's pet dog, reflecting attentiveness to personal comfort beyond basic care.
- Activities — One reviewer felt the home lacked structured activities and tended to leave capable residents alone rather than engaging them.
- Staff & care — A serious and detailed 2024 account alleges the facility lacked lifting equipment and a backup generator for oxygen-dependent residents, and links these gaps to a resident's death; families should ask directly about current safety equipment, emergency power backup, and staffing protocols for medical emergencies.
- Financial transparency — The same review claims the owner prioritized money over care quality, so families should clarify what is included in fees and how care needs are assessed and met before move-in.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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