Sylmar, California
Golden Assisted Living
Assisted Living · Independent Living
14060 Astoria Street, Sylmar, CA 91342
Golden Assisted Living in Sylmar offers both independent and assisted living options for seniors seeking support with daily activities.
- Licensed capacity
- 128 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Zero Type A citations — the most severe class of finding — across 7.5 years of operation, with only 7 administrative Type B citations and a substantiation rate of about 2% on 154 investigated allegations.
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- Track record — Golden Assisted Living has never received a Type A citation in its licensed history, and the 7 Type B citations recorded are administrative in nature rather than safety or care-related.
- Complaints — With 72 complaint investigations against just 5 routine inspections, this community sees a high volume of complaint activity for its size, though only about 2% of the 157 investigated allegations were substantiated, with the rest cleared.
- Recent 3 years — The past three years show the same clean pattern on the most severe measure — no Type A citations — with just 1 Type B citation and 1 substantiated allegation across 21 complaint investigations and 3 inspections.
- Operating tenure — 7.5 years of licensed operation with five inspection cycles gives a reasonably established track record, particularly for a 128-bed community of this size where complaint volume is naturally higher.
Source: California Department of Social Services (CDSS)
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- License number
- License #197609621
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 72
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 7
- Substantiated allegations
- 3
Available reports · 80
Facility evaluation
Jan 7, 2026
Complaint investigation
Dec 17, 2025
Complaint investigation
Aug 22, 2025
Complaint investigation
Jun 19, 2025
Complaint investigation
May 8, 2025
1–5 of 80 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $1,600 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.2Average RatingAveraged from 21 reviews published on other websites
AI review summary
Long-term residents often praise attentive staff and a caring administrator, but serious allegations of abuse, neglect, and a disturbing unreported transfer demand direct questions before moving in.
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- Staff & care — Several long-term residents and families describe staff as friendly, attentive, and responsive, with an administrator described as tirelessly working on residents' behalf at any hour.
- Dining — Reviewers generally rate the food as decent to good, with some noting recent improvements after new cooks were brought on, though opinions vary from excellent to mediocre.
- Atmosphere & grounds — Residents mention a walkable location near shops, parks, and a library, plus outdoor amenities like a patio, BBQ area, and pergola.
- Cleanliness & maintenance — Multiple reviewers describe the building as clean and well-maintained despite its age, with ongoing renovations and updates noted by one family.
- Value & pricing — One family found the facility a good fit for a small budget, and another noted the cost is reasonable for an older but functional building.
- Staff & care — Serious allegations include a resident found with an unreported black eye, reports of abuse and neglect with documented bruising, and a night-shift nurse overheard yelling at a resident; families should ask directly about incident reporting protocols and how staff conduct is monitored, especially overnight.
- Communication — One account describes a resident being transferred in the middle of the night without family notification and then reported missing for days, so families should clarify the facility's transfer and emergency-notification procedures in detail.
- Activities — At least one reviewer felt there were no activities offered, which contrasts with other accounts describing outings and encouraged participation, so it's worth asking to see a current activities calendar.
- Daily life & dignity — A separate account alleges a resident was left in unsanitary conditions and deprived of medical attention, making it important to ask how medical needs and hygiene care are handled for residents with chronic conditions like diabetes.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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