Sylmar, California
Abbey Road Villa
Assisted Living · Independent Living
14132 Hubbard Street, Sylmar, CA 91342
Abbey Road Villa is a residential care facility for the elderly (RCFE) in Sylmar, California, offering assisted living and independent living support.
- Licensed capacity
- 78 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Abbey Road Villa carries 2 Type A findings and 2 Type B findings across 14 years of operation, but the past three years of inspections and complaint activity show a clean record with zero Type A citations.
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- Track record — Over 14 years of licensure, the community accumulated 2 Type A findings (the most severe citation class, tied to resident safety or care) and 2 Type B findings (administrative issues like paperwork or posting gaps), alongside a single substantiated allegation out of 70 investigated.
- Recent 3 years — The most recent three years, covering 3 inspections and 24 complaint investigations, produced zero Type A citations, only one minor Type B finding, and no substantiated allegations, indicating the lifetime concerns predate this stretch.
- Complaints — Complaint investigations (37 lifetime) far outnumber routine inspections (5), which is common for a 78-bed community but worth noting; despite the high volume, only about 1% of investigated allegations were substantiated and none were found unfounded, suggesting most inquiries did not turn up confirmed problems.
- Operating tenure — A licensed history stretching back to 2012 gives this record real weight — 14 years of consistent operation with a recent trajectory that has moved away from the earlier Type A findings.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608349
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 37
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 43
Complaint investigation
Feb 24, 2026
Complaint investigation
Feb 11, 2026
Complaint investigation
Feb 2, 2026
Complaint investigation
Jan 22, 2026
Complaint investigation
Nov 18, 2025
1–5 of 43 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,000 / mo
- Private Rooms
- $5,000 / mo
- Studios
- $6,100 / mo
- 1-Bedroom
- $7,400 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
7 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Room service
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.3Average RatingAveraged from 19 reviews published on other websites
AI review summary
Most families report a clean, attractive community with attentive staff and good dining and activities, but a notable minority describe poor communication and unwelcoming front-desk interactions worth investigating.
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- Atmosphere & grounds — Reviewers repeatedly describe the community as bright, spacious, and non-institutional, with colorful decor, patios, and shaded outdoor areas.
- Staff & care — Many families say staff are friendly, competent, and attentive, promptly notifying them about issues like low medication.
- Cleanliness & maintenance — Numerous reviews highlight the facility as very clean and well organized, with comfortable rooms.
- Dining — Residents are noted to enjoy the food and take part in offered activities, with one relative specifically praising the menu.
- Communication — Some families describe staff as prompt and responsive when handling resident needs and family updates.
- Staff & care — A few reviewers describe dismissive or inattentive staff, including an admin who reportedly delayed helping residents needing assistance, so it's worth asking how call requests and resident needs are handled.
- Communication — One reviewer noted outdated event postings and unclear scheduling information, so families should ask how activity calendars and notices are kept current.
- Financial transparency — A tour visitor mentioned staff could not provide pricing details on the spot, so confirm in advance what cost and fee information will be shared during a tour.
- Front desk experience — A couple of reviews describe rude or unwelcoming front-desk interactions, so it's worth observing staff demeanor firsthand during a visit.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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