Gold Quartz Inn Retirement Home

Gold Quartz Inn Retirement Home has operated for more than 28 years with a mixed compliance record that includes one serious violation affecting resident safety or care (Type A citation) and seven substantiated allegations over its licensed period. The community has faced a notably high volume of complaint investigations relative to routine inspections, with roughly 50% of investigated allegations being substantiated rather than unfounded. However, the recent three-year record shows improvement, with no Type A citations since early 2023, though two allegations were still substantiated during recent complaint visits. Over its long operating history, the facility has accumulated seven administrative or non-serious findings (Type B citations), including issues that may have involved staff training or building conditions based on typical inspection focus areas. Families should ask the community which categories of allegations were substantiated in recent years and what specific corrective actions were taken and verified to address the concerns.