Eagle Lake Village

Eagle Lake Village has had mixed compliance during its nearly four years of operation, with one serious violation affecting resident safety or care (Type A citation) and two administrative or non-serious findings (Type B citations) across three routine inspections. The community has faced significantly more complaint investigations than routine inspections — nine complaint visits compared to three scheduled inspections — suggesting a pattern of resident or family concerns that prompted state oversight. Of the 23 allegations investigated by CDSS, one was substantiated, meaning roughly 4% of investigated concerns were validated by state inspectors. The substantiated allegation warrants direct discussion with the community — ask specifically what type of allegation was substantiated, what corrective actions were taken, and how the facility verified those corrections were implemented. While routine inspections have covered areas like resident care plans and medication management, the Type A citation indicates the state found at least one serious gap in compliance that required immediate attention.