Stockton, California
Rio Las Palmas
Assisted Living · Independent Living
877 East March Lane, Stockton, CA 95207
Rio Las Palmas in Stockton, California offers assisted living and independent living in a community with 80 licensed beds.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Rio Las Palmas has drawn 1 Type A finding and 4 Type B findings over its licensed history, with a notably high volume of complaint investigations relative to inspections and a substantiation rate of about 19% for those complaints.
Read Full SummaryRead less
- Track record — Across its licensed period the community has accumulated 1 Type A citation (the most severe class, tied to resident safety or care) and 4 Type B citations (administrative issues like paperwork or posting requirements), alongside 5 substantiated allegations out of the complaints investigated.
- Recent 3 years — The past three years show 0 Type A citations and 3 Type B citations from complaint visits, suggesting the lone Type A finding falls outside this recent window even though the facility itself has been licensed under 12 months, so the dated visit history reflects continuity from a related or prior operation rather than a brand-new track record.
- Complaints — Complaint investigations (15 lifetime, 9 in the past three years) notably outnumber routine inspections in the same window, and roughly 19% of investigated allegations were substantiated, meaning most were closed as unsubstantiated or unfounded, but the volume of complaints itself is worth understanding.
- Operating tenure — Licensing began less than a year ago, though visit history extends back to 2021, so families should ask directly how the current license relates to the facility's operating history to correctly weigh the record shown here.
- 1.What is the relationship between the current license (effective November 2025) and the inspection and complaint history dating back to 2021 shown for this address?
- 2.What was the nature of the Type A citation, and what corrective actions were taken and verified afterward?
- 3.Which categories of allegations were substantiated among the 5 confirmed cases, and what changes were made in response?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #392700640
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 7
- Complaint investigation visits
- 15
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 4
- Substantiated allegations
- 5
Available reports · 28
Complaint investigation
Apr 3, 2026
Complaint investigation
Apr 3, 2026
Facility evaluation
Feb 11, 2026
Facility evaluation
Jan 7, 2026
Complaint investigation
Oct 21, 2025
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$1,760 / mo
- Studios
- $1,760 / mo
- 1-Bedroom
- $2,015 / mo
- 2-Bedroom
- $2,700 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Diabetes / insulin management
- Wheelchair accessible
Specialized Care
2 services
- Hospice agency partnership
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 109 reviews published on other websites
AI review summary
Families consistently praise the caring, attentive staff and clean, activity-rich environment at Rio Las Palmas, though it's worth confirming current pricing, elevator/maintenance reliability, and how quickly communication issues get resolved.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly single out staff as friendly, attentive, and going above and beyond, including named caregivers and directors who provided exceptional support during medical crises and end-of-life care.
- Activities — Residents and families frequently mention a robust activities calendar including outings, bingo, entertainment, and communion, though a few reviewers wished for more fitness options and more inclusive outings for assisted living residents.
- Cleanliness & maintenance — The facility is described again and again as immaculate, well-maintained, and attractively landscaped, with housekeeping praised for keeping rooms and common areas spotless.
- Dining — Meals are generally rated good to very good, with restaurant-style dining and daily menu variety noted as a plus, though a couple of reviewers found the food merely decent or bland.
- Communication — Many families highlight that staff know residents by name, provide regular updates, and respond quickly in emergencies such as falls.
- Communication — At least one reviewer noted that some staff were slow or unresponsive to emails and voicemails, so families should ask about typical response times for non-urgent concerns.
- Cleanliness & maintenance — A few reviews mention recurring maintenance issues like broken elevators, microwaves, or light fixtures, so it's worth asking how quickly repairs are typically completed.
- Value & pricing — Some reviewers found the price point a determining or limiting factor, so families should clarify current costs and how they may change as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Rio Las Palmas, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Rio Las Palmas. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Rio Las Palmas?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.