Stockton, California
Crystal Creek Senior Living
Assisted Living · Independent Living
2435 Wagner Heights Road, Stockton, CA 95209
Crystal Creek Senior Living in Stockton, CA offers assisted living and independent living for a community with 80 licensed beds.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 6
AI summary
Crystal Creek Senior Living has been licensed for just over a year and already shows 2 Type A findings — the state's most severe citation class, tied to resident safety or care — along with 6 substantiated allegations, all of which fall within its short operating history.
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- Operating tenure — The community has only been licensed since August 2025, so its entire compliance record spans about one year; there is very little history to weigh against the findings that have already occurred.
- Track record — In just over a year of operation, the community has accumulated 2 Type A citations and 6 substantiated allegations out of 47 investigated, a substantiation rate of roughly 13%.
- Complaints — Complaint activity is unusually high relative to the single routine inspection on record — 21 complaint investigations against just one inspection — which suggests the record so far has been driven largely by complaint-triggered scrutiny rather than routine review.
- Recent 3 years — Because the license is so new, the recent 3-year window and the lifetime totals are essentially the same window: 1 of the 2 Type A citations and all 6 substantiated allegations occurred within this period, so there is no longer-term trend yet to show improvement or decline.
- 1.Can you walk us through what led to each of the two Type A citations and what corrective actions were verified afterward?
- 2.Which categories of allegations were substantiated, and what specific steps has the community taken to address them?
- 3.Given the high volume of complaint investigations relative to routine inspections, what is driving the complaint volume and how is the community responding to it?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #392701576
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 28
Facility evaluation
Aug 11, 2026
Complaint investigation
Jul 7, 2026
Complaint investigation
Jul 7, 2026
Complaint investigation
Jun 4, 2026
Complaint investigation
May 27, 2026
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,900 / mo
- Private Rooms
- $4,900 / mo
- Studios
- $5,800 / mo
- 1-Bedroom
- $6,700 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
4 services
- Medication management
- Incontinence care
- Diabetes / insulin management
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
17 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Emergency call system
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Experiences vary widely, from a warm, well-kept community with attentive staff to serious complaints about management, cleanliness, and staffing, so a careful visit is essential.
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- Atmosphere & grounds — Recent reviewers describe a refreshed, welcoming environment with new paint and furniture that feels clean and homelike.
- Staff & care — Several families single out specific caring, friendly staff members who provide attentive, personalized support.
- Activities — One family notes the community is small enough for individual attention yet still offers a good range of activities.
- Communication — Some reviewers report real difficulty reaching staff and getting timely responses, so ask how the community handles routine and urgent communication with families.
- Staff & care — There are sharp contrasts in how staff are described, from very caring to unhelpful, so it's worth asking about staff turnover and training consistency.
- Cleanliness & maintenance — Older reviews mention broken furniture and an unkempt feel, so confirm current housekeeping and maintenance standards on a tour.
- Staffing levels — Weekend staffing and supervision levels are questioned in some reviews, making this a good topic to verify directly with management.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Crystal Creek Senior Living, including hospitals, pharmacies, and groceries.
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