Serenity Senior Retreat

Serenity Senior Retreat's compliance record shows a concerning early period followed by significant improvement over its 6.4 years of operation. The community has accumulated 6 Type A citations (serious violations affecting resident safety or care) and 4 Type B citations (administrative or non-serious findings) across 5 inspections, along with 2 substantiated allegations from complaint investigations. However, the facility's trajectory has strengthened considerably — all Type A citations and substantiated allegations occurred more than three years ago, with the most recent four inspections showing no serious violations in areas like resident care plans and medication management. The early compliance challenges appear concentrated in 2022, when the facility faced multiple complaint investigations within a span of just two months. Families should ask the community to explain what specific corrective actions were implemented after the earlier violations and how they've maintained their improved compliance record since 2023.