Arbor House

Arbor House has accumulated a concerning number of compliance issues during its four and a half years of operation, with five Type A citations (serious violations affecting resident safety or care), five Type B citations (administrative or non-serious findings), and seven substantiated allegations from complaint investigations. The facility has faced significantly more complaint investigations than routine inspections, with roughly 30% of investigated allegations being substantiated by state reviewers. While the most recent three years show some improvement with only one Type A citation and one substantiated allegation, this still represents active compliance concerns rather than a clean recent record. Families should ask the facility specifically which categories of allegations were substantiated over the years and what corrective actions were taken and verified by the state. For a small four-bed home, this level of regulatory activity suggests ongoing challenges with areas that CDSS inspections typically cover, such as resident care plans and staff training. Given the facility's relatively short operating history, these findings represent a pattern that warrants careful consideration and direct discussion with management about their compliance improvement efforts.