South San Francisco, California
Aegis Living San Francisco
Assisted Living · Memory Care
2280 Gellert Boulevard, South San Francisco, CA 94080
Aegis Living San Francisco is an assisted living and memory care community in South San Francisco.
- Licensed capacity
- 100 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Over just over five years of operation, Aegis Living San Francisco has no Type A findings, but has accumulated 5 Type B administrative citations and 3 substantiated allegations, with complaint investigations outnumbering routine inspections in the lifetime record.
Read Full SummaryRead less
- Track record — The community has never received a Type A citation, meaning no findings tied to the most severe safety or care class over its licensed history; the concerns on record are administrative Type B findings and a handful of substantiated allegations.
- Recent 3 years — All 5 Type B citations and all 3 substantiated allegations on record fall within the past three years, so this is an active pattern rather than an old issue that has since resolved.
- Complaints — Complaint investigations (9 lifetime) have outpaced routine inspections (4 lifetime), and of the 18 allegations investigated, about 17% were substantiated, with the majority unsubstantiated or unfounded.
- Operating tenure — With just over 5 years licensed and 4 routine inspections plus several complaint-driven visits, there is a reasonable, though not extensive, track record to evaluate.
- 1.What specific issues led to the Type B citations, and have they been corrected and verified by the state?
- 2.Which categories of allegations were substantiated, and what corrective actions were taken and verified?
- 3.Given that complaint investigations have outnumbered routine inspections, what prompted these complaints and how did the community respond?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415601101
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 5
- Substantiated allegations
- 3
Available reports · 14
Facility evaluation
May 28, 2026
Facility evaluation
Jun 16, 2025
Complaint investigation
Jun 12, 2024
Facility evaluation
Jun 12, 2024
Facility evaluation
Apr 9, 2024
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Studios
- $4,500 / mo
- 1-Bedroom
- $7,500 / mo
Memory CareStarting at$5,000 / mo
- Shared Rooms
- $5,000 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Physical therapy on-site
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Fireplace / Common fireplace
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- International cuisine
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.2Average RatingAveraged from 14 reviews published on other websites
AI review summary
Families consistently praise Aegis San Francisco's caring, attentive frontline staff and homey atmosphere, though some administrative communication and move-in support could be smoother.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly highlight kind, compassionate, and responsive nursing and care staff who treat residents with dignity and patience.
- Dining — The food is frequently described as delicious with good variety, daily soup options, and staff who remember individual preferences.
- Activities — A robust and varied activities calendar, from art and exercise to happy hours and scenic drives, is offered with an encouraging but not pushy approach.
- Atmosphere & grounds — Visitors and families describe the community as clean, well-decorated, and homey rather than feeling like an institution.
- Daily life & dignity — Residents are helped with mobility and personal needs in a way that balances encouragement with respect for individual capability.
- Communication — One reviewer found administrative staff unresponsive to requests, so families should ask how non-care-related concerns and requests are typically handled and how quickly they are addressed.
- Move-in support — A family noted they would have liked more proactive guidance in setting up services during a staff transition at move-in, so it's worth asking what the onboarding process looks like today.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Aegis Living San Francisco, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Aegis Living San Francisco. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Aegis Living San Francisco?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.