South Pasadena, California
Prospect Manor
Assisted Living · Independent Living
800 Prospect Avenue, South Pasadena, CA 91030
Prospect Manor is an assisted living and independent living community in South Pasadena, California, offering private and semi-private apartments with private bathrooms.
- Licensed capacity
- 99 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2003
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 7
AI summary
Prospect Manor has accumulated 15 Type A findings — the state's most severe citation class, involving resident safety or care — over 23.5 years of licensed operation, with 3 of those occurring within the past three years alongside 7 substantiated allegations.
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- Track record — Across more than two decades of operation, Prospect Manor has drawn 15 Type A and 17 Type B (administrative, such as paperwork or posting) citations, a substantial cumulative total for a single community.
- Recent 3 years — The past three years still show 3 Type A and 4 Type B citations plus 7 substantiated allegations, so this is not a closed chapter — the recent slice reflects an active pattern rather than a resolved one.
- Complaints — Complaint investigations (25 lifetime, 10 in the past three years) far outnumber routine inspections (5 lifetime), meaning most of what's known about this community comes from responding to concerns rather than scheduled reviews.
- Severity — Of the 50 allegations investigated over the license period, 16 were substantiated and none were ruled unfounded, a roughly 32% substantiation rate that indicates a meaningful share of complaints have been confirmed valid.
- 1.Can you walk through what corrective actions were taken for the recent Type A findings and how the community verified they were resolved?
- 2.What categories of allegations were substantiated in the last three years, and what changes were made in response?
- 3.Given how often complaint investigations occur here compared to routine inspections, what is the community doing proactively to reduce the number of complaints filed?
Source: California Department of Social Services (CDSS)
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- License number
- License #197603952
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 25
- Type A citations · most severe class
- 15
- Type B citations · administrative
- 17
- Substantiated allegations
- 16
Available reports · 29
Facility evaluation
Feb 23, 2026
Complaint investigation
Dec 5, 2025
Complaint investigation
Aug 30, 2025
Complaint investigation
Aug 15, 2025
Complaint investigation
Aug 5, 2025
1–5 of 29 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $2,000 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.8Average RatingAveraged from 4 reviews published on other websites
AI review summary
Prospect Manor is clean and affordably priced with friendly staff, but families should ask about evening staffing levels, outdoor smoking policies, and the range of dining and activity offerings.
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- Cleanliness & maintenance — Residents and families consistently describe the facility as clean, spacious, and well-maintained.
- Staff & care — Staff are frequently praised as friendly, knowledgeable, and attentive to resident comfort.
- Value & pricing — The community is noted as being at the lower end of the rent spectrum, making it an accessible option for many families.
- Atmosphere & grounds — Visitors often mention a warm, welcoming atmosphere and a convenient location.
- Staff & care — Some reviews raise concerns about understaffing, especially during evenings, which could affect care quality and emergency response, so it's worth asking about overnight staffing ratios and evacuation procedures.
- Atmosphere & grounds — Multiple reviewers describe unmanaged chain-smoking in outdoor areas despite posted no-smoking signs, so families should ask how the community enforces or plans to address this.
- Dining — At least one reviewer felt the meals were lacking, so it's worth sampling a meal or asking about menu variety during a tour.
- Activities — Reviews are inconsistent on programming, with one noting little to do beyond eating and sleeping while general context mentions various activities, so ask for a current activities calendar.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Prospect Manor, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Prospect Manor. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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