Residential First Care

Residential First Care's compliance record over its 6.5 years of operation shows a pattern of recurring issues that warrant careful family consideration. The facility has accumulated 3 Type A citations (serious violations affecting resident safety or care) and 6 Type B citations (administrative or non-serious findings), with complaint investigations significantly outnumbering routine inspections. Most concerning, 7 allegations have been substantiated against the facility, meaning roughly 50% of investigated complaints were found to have merit. The recent record shows no improvement, with 6 substantiated allegations and 1 Type A citation occurring within the past three years, indicating these are active rather than historical concerns. Families should ask the facility which specific categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how current management addresses the pattern of complaints that has persisted throughout the facility's licensed period. While small 6-bed facilities like this typically have fewer regulatory findings due to their scale, the combination of serious citations and a high substantiation rate suggests ongoing operational challenges with resident care and safety protocols.