Toluca Lake Manor Senior Assisted Living II

Toluca Lake Manor Senior Assisted Living II has operated for more than eight years with a mixed compliance record that shows significant improvement in recent years. Over the entire licensed period, the facility received 3 Type A citations (serious violations affecting resident safety or care) and 5 Type B citations (administrative or non-serious findings), along with one substantiated allegation out of seven total complaints investigated. However, the facility's recent performance tells a markedly different story — no Type A citations, Type B citations, or substantiated allegations have occurred in the past three years, indicating stronger compliance with state requirements around resident care plans and medication management. The family should ask the community directly about the one substantiated allegation from the earlier years and what specific corrective actions were implemented and verified by the state. For a small 6-bed facility, roughly 14% of investigated allegations being substantiated suggests the complaints that did arise had some merit, but the clean recent record demonstrates meaningful improvement in operations.