Sherman Oaks, California
Belmont Village Senior Living Encino
Assisted Living · Memory Care
15451 Ventura Boulevard, Sherman Oaks, CA 91403
Belmont Village Encino, located on Ventura Boulevard in Sherman Oaks, offers assisted living and memory care, including an early memory care program called Circle of Friends for residents with mild cognitive impairment.
- Licensed capacity
- 150 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Belmont Village Encino has accumulated 3 Type A findings (the state's most severe citation class, covering resident safety or care) over more than 13 years of operation, with 1 of those occurring within the past three years alongside its lone substantiated allegation.
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- Track record — Across more than 13 years, the community has drawn 3 Type A citations and 2 Type B administrative citations (paperwork, posting, or minor procedure gaps), a modest total for a 150-bed community operating over that many inspection cycles.
- Recent 3 years — One of the three lifetime Type A citations, and the single substantiated allegation, both fall within the past three years, so this is not a closed chapter — it's a recent, active data point worth asking about directly.
- Complaints — Complaint investigations (12) outpace routine inspections (6) over the license period, and of the 28 allegations investigated, only 1 was substantiated — about 4% — with the rest closed as unsubstantiated.
- Operating tenure — Thirteen-plus years of continuous licensure gives a reasonably long baseline to judge the community against, and the overall rate of findings has stayed low relative to that tenure.
- 1.Can you walk us through what happened in the most recent Type A finding and what corrective steps were verified afterward?
- 2.What was the substantiated allegation from the past three years, and what changes were made in response?
- 3.With 12 complaint investigations over the license period, are there any recurring themes in what prompts complaints here?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608466
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 12
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 27
Facility evaluation
May 28, 2026
Facility evaluation
May 28, 2026
Facility evaluation
Jan 28, 2026
Complaint investigation
Jan 14, 2026
Complaint investigation
Dec 22, 2025
1–5 of 27 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,975 / mo
- Studios
- $4,975 / mo
- 1-Bedroom
- $10,100 / mo
Memory CareStarting at$8,950 / mo
- Private Rooms
- $8,950 / mo
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Physical therapy on-site
- Mobility assistance
- Wheelchair accessible
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
7 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.1Average RatingAveraged from 89 reviews published on other websites
AI review summary
Belmont Village Encino offers strong programming, food, and standout staff, but families should closely verify staffing levels and billing accuracy, especially for memory care residents.
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- Staff & care — Many reviewers highlight caring, friendly, and attentive staff, with several naming specific team members who went above and beyond during medical emergencies.
- Activities — The Circle of Friends memory program and a full weekly calendar of outings, classes, and events are consistently praised for keeping residents engaged and improving cognition.
- Dining — Reviewers repeatedly describe the food as flavorful, restaurant-style, and varied, with options to substitute meals on request.
- Atmosphere & grounds — The community is frequently described as clean, well-maintained, and attractive, giving a high-end first impression on tours.
- Communication — Several families note that staff and administrators respond quickly to concerns, follow up proactively, and keep them informed about their loved one's care.
- Staff & care — Multiple reviews describe understaffing, missed medication administration, residents left unsupervised or found wandering, and slow response to care requests, so families should ask about current staffing ratios and turnover.
- Financial transparency — Several reviewers report billing errors, delayed refunds, and confusing statements, so it's worth clarifying how invoices, care-level pricing changes, and refunds are handled before move-in.
- Daily life & dignity — A few reviews mention residents found in soiled clothing or bedding and inconsistent hygiene care, so families should ask how personal care and laundry are monitored, especially for higher-need residents.
- Value & pricing — Cost is repeatedly cited as high, with pricing that can escalate significantly if a resident transitions to memory care or requires added services.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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