Santee, California
Silver Heart Chateau
Assisted Living · Memory Care
9724 Eucalyptus Court, Santee, CA 92071
Silver Heart Chateau is a residential care facility in Santee, California offering assisted living and dementia care in a home-like setting with all-private bedrooms.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Silver Heart Chateau has one Type A finding (the state's most severe citation class, tied to resident safety or care) from a substantiated complaint in October 2022, but all three inspections conducted in the past three years turned up nothing.
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- Track record — Across four and a half years of licensure, this small six-bed home has one Type A citation and one substantiated allegation, both dating to a single complaint investigation in late 2022.
- Recent 3 years — The three most recent inspections, spanning January 2024 through January 2026, produced no Type A or Type B citations and no substantiated complaints, showing a clean recent trajectory following the 2022 incident.
- Operating tenure — Licensed since January 2022, the community has just over four years of history; with only three routine inspections on record, the recent clean stretch is meaningful but still a relatively short track record to weigh against the earlier finding.
- Scale context — As a 6-bed home, its inspection footprint is naturally smaller than larger communities, and the single complaint in its history stands out more visibly against that limited volume.
Source: California Department of Social Services (CDSS)
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- License number
- License #374604526
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 0
- Substantiated allegations
- 1
Available reports · 5
Facility evaluation
Jan 28, 2026
Facility evaluation
Jan 30, 2025
Facility evaluation
Jan 12, 2024
Complaint investigation
Oct 21, 2022
Facility evaluation
Jan 12, 2022
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Private Rooms
- $5,500 / mo
Care & support
Daily Care Services
2 services
- Incontinence care
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
2 features- Private bathroom
- Beauty salon / Barber
Dining Options
1 feature- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Reviews
Online reputation
5.0Average RatingAveraged from 8 reviews published on other websites
AI review summary
Families consistently describe Silver Heart Chateau as an exceptional, family-run home with attentive owner involvement, though it's worth confirming pricing details and capacity constraints directly.
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- Staff & care — Reviewers repeatedly praise the owner Hideen and her staff for compassionate, individualized, hands-on care, especially with dementia and end-of-life needs.
- Communication — Families highlight excellent, ongoing communication with staff about care decisions and their loved one's status.
- Cleanliness & maintenance — Multiple reviewers note the home is meticulously clean, odor-free, and well-maintained, with equipment and climate control kept in good working order.
- Daily life & dignity — Residents are described as engaged and out of their rooms for meals, recreation, and socializing, while still being given privacy when wanted.
- Dining — Reviewers mention food that is delicious, plentiful, and tailored to individual resident preferences and needs.
- Availability — One reviewer noted no beds were available at the time, so families should confirm current openings and any waitlist process.
- Value & pricing — Reviews don't detail costs or how fees might change as care needs increase, so this should be clarified during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Silver Heart Chateau. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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