Santa Rosa, California
Villa Capri
Assisted Living · Memory Care
1397 Fountaingrove Parkway, Santa Rosa, CA 95403
Villa Capri is an assisted living and memory care community in Santa Rosa offering apartment-style residences with 24-hour staffing and a full-time nurse.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 7
AI summary
Villa Capri has accumulated 9 Type A findings (the state's most severe citation class, involving resident safety or care) across more than 19 years of operation, with 3 of those occurring within the past three years alongside a notably active complaint history.
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- Track record — Over 19.2 years of licensure, Villa Capri has drawn 9 Type A and 7 Type B (administrative, paperwork or procedural) citations, a substantial cumulative total for a single community.
- Recent 3 years — The past three years still show 3 Type A and 4 Type B citations along with 8 substantiated allegations, indicating the concerns are not confined to the distant past but remain active in the current record.
- Complaints — Complaint investigations (15 lifetime, 8 in the past three years) far outnumber routine inspections (5 lifetime), and roughly a third of all investigated allegations were substantiated, suggesting complaints have been a significant and ongoing driver of scrutiny here.
- Operating tenure — Villa Capri has operated for over 19 years, so this record reflects a long, well-established operating history rather than a small or early-stage sample.
- 1.Which specific incidents led to the 9 Type A citations, and what corrective actions were taken and verified by the state?
- 2.Of the 9 substantiated allegations, which categories were involved and what changes were made in response?
- 3.What has changed operationally in the past two years to address the pattern of complaints and citations, and how is the community monitoring for recurrence?
Source: California Department of Social Services (CDSS)
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- License number
- License #496802026
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 15
- Type A citations · most severe class
- 9
- Type B citations · administrative
- 7
- Substantiated allegations
- 9
Available reports · 20
Facility evaluation
May 28, 2026
Complaint investigation
Sep 3, 2025
Complaint investigation
Jul 1, 2025
Complaint investigation
May 21, 2025
Facility evaluation
Apr 2, 2025
1–5 of 20 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,295 / mo
- Studios
- $6,295 / mo
- 1-Bedroom
- $6,595 / mo
- 2-Bedroom
- $9,095 / mo
Memory CareStarting at$4,695 / mo
- Shared Rooms
- $4,695 / mo
- Private Rooms
- $6,495 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Woodworking Shop
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Maintenance services
Reviews
Online reputation
5.0Average RatingAveraged from 117 reviews published on other websites
AI review summary
Villa Capri is widely praised for warm, attentive staff and a beautiful, hotel-like setting, but families should dig into food quality, staffing consistency, and cost transparency, especially around the 2022-2023 ownership transition.
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- Staff & care — Reviewers across many years consistently describe caregivers as friendly, attentive, and genuinely invested in getting to know residents.
- Atmosphere & grounds — The community is repeatedly described as beautiful, clean, and more like a high-end hotel or resort than a typical care facility.
- Activities — Families frequently mention a robust activities calendar, including engaging memory care programming and community events like fundraising walks.
- Communication — Several reviewers highlight responsive, knowledgeable staff during move-in and ongoing family updates, particularly around health changes.
- Value & pricing — Multiple reviewers say the quality of care and environment justifies the cost for those who can afford it, often comparing it favorably to a resort.
- Dining — Food quality and variety draw recurring complaints across several years, with some reviewers noting feedback on meals seems to go unaddressed.
- Financial transparency — A few reviewers describe the cost as very high and note concerns about rising fees, especially following a management change; families should clarify current pricing structure and any planned increases.
- Staff & care — One period around a change in ownership and management brought reports of staff turnover, weaker training, and slower response times to call for assistance, so it's worth asking how staffing and training have stabilized since then.
- Daily life & dignity — At least one family wished for more support in helping a resident emotionally adjust to the move, so ask what resources exist for residents and families navigating the transition.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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