Santa Rosa, California
Spring Lake Village
Assisted Living · Memory Care · Independent Living
5555 Montgomery Drive, Santa Rosa, CA 95409
Spring Lake Village in Santa Rosa provides assisted living, memory care, and independent living options across a large continuum-of-care community.
- Licensed capacity
- 679 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 1993
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Spring Lake Village shows 2 Type A findings (the state's most severe citation class, tied to resident safety or care) across 33 years of operation, with none in the past three years of active inspections and complaint investigations.
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- Track record — Across 33 years licensed, the community has drawn 2 Type A findings and no Type B (administrative) citations, with none of the 5 investigated allegations substantiated.
- Recent 3 years — The last three years show 5 inspections and 4 complaint investigations, all clean — no Type A or Type B citations and no substantiated allegations, indicating the lifetime findings predate this recent stretch.
- Operating tenure — More than three decades of continuous licensure gives this record real weight; the recent clean run follows a long operating history, which strengthens confidence in the current trajectory.
- Complaints — Of the 5 allegations investigated over the community's history, none were substantiated, with the rest split between unsubstantiated and unfounded — a pattern consistent with a well-managed complaint response process.
Source: California Department of Social Services (CDSS)
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- License number
- License #490107656
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 13
Facility evaluation
Oct 2, 2025
Facility evaluation
Jul 29, 2025
Complaint investigation
Feb 7, 2025
Facility evaluation
Aug 16, 2024
Complaint investigation
May 10, 2024
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Swimming pool / Hot tub
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 48 reviews published on other websites
AI review summary
Most reviewers rave about the beautiful grounds, attentive staff, and excellent dining, but one serious account of post-surgical neglect in rehab care warrants direct questions.
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- Atmosphere & grounds — Reviewers consistently describe the community as gorgeous, with well-maintained grounds, gracious indoor gardens, and gorgeous views.
- Staff & care — Multiple families praise the staff as wonderful, knowledgeable, and kind, especially in helping residents recover from illness or surgery.
- Dining — The on-site restaurants are frequently highlighted for outstanding, healthy, and delicious food.
- Activities — Residents are described as happy and engaged, with amenities like golf-cart rides and outings that support an active lifestyle.
- Staff & care — One family described serious neglect during a rehab stay, including delayed wound care and unanswered emergency calls, so it's worth asking how the community handles post-surgical and rehab-level care specifically.
- Communication — That same account cited repeated unanswered requests for medical updates, so families should ask about protocols for family communication during recovery or medical changes.
- Value & pricing — One reviewer noted affordability as a barrier for average retirees, so it's worth confirming current pricing structures and what levels of care they cover.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Spring Lake Village. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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