Serenity Villa II

Serenity Villa II's compliance record over its 8.6-year licensed period shows a mixed pattern with some serious violations requiring family attention. The community has received 3 Type A citations (serious violations affecting resident safety or care) and 3 Type B citations (administrative or non-serious findings) across 5 routine inspections, along with 1 substantiated allegation from complaint investigations. While the recent three-year period shows improvement with no Type A citations during that timeframe, there was still 1 substantiated allegation as recently as 2024, meaning roughly one-third of investigated complaints were validated by state reviewers. The Type A citations from earlier in the licensed period indicate past issues with critical areas like resident care plans or medication management that families should discuss directly with the community. Families should ask specifically what category the substantiated allegation involved, what corrective actions were implemented, and how the community has strengthened its oversight to prevent recurrence of the serious violations documented in prior years.