Santa Rosa, California
Primrose Alzheimer's Living
Memory Care · Assisted Living · Independent Living
2080 Guerneville Road, Santa Rosa, CA 95403
Primrose Alzheimer's Living is a residential care facility in Santa Rosa exclusively serving adults with Alzheimer's disease and related dementias.
- Licensed capacity
- 50 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Primrose Alzheimer's Living has operated for over 7 years with zero Type A findings and just a single administrative Type B citation across five inspections.
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- Track record — Across more than seven years of licensed operation, the community has never received a Type A citation, the state's most severe class involving resident safety or care, and has accumulated only one minor Type B administrative finding.
- Recent 3 years — The three most recent inspections (2022-2026) show no Type A or Type B citations and no substantiated complaints, indicating a stable and clean recent trajectory.
- Operating tenure — With over 7 years of consistent compliance and five completed inspection cycles, there is a solid track record to draw confidence from.
- Complaints — Of the six allegations investigated over the community's history, one was substantiated, three were unsubstantiated, and two were unfounded, and no complaint investigations occurred in the past three years.
Source: California Department of Social Services (CDSS)
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- License number
- License #496803764
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 8
Facility evaluation
May 26, 2026
Facility evaluation
Apr 29, 2025
Facility evaluation
Apr 3, 2024
Facility evaluation
Apr 27, 2023
Complaint investigation
Sep 1, 2022
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
2 services
- Incontinence care
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
9 features
- Café / Bistro
- Activity room
- Library / Reading room
- Beauty salon / Barber
- Piano / Music room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Art studio / Craft room
Outdoor Spaces
4 features
- Outdoor common space
- Patio seating areas
- Garden / Courtyard
- Walking paths
Dining Options
7 features
- Accommodates special diets
- Restaurant-style dining
- All-day / Flexible meal times
- International cuisine
- Vegetarian/Vegan Options
- Professional chef
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
2 features- Guest meals available
- Family support services
Reviews
Online reputation
4.0Average RatingAveraged from 16 reviews published on other websites
AI review summary
Most families describe deeply compassionate, dementia-specialized care and beautiful grounds, though families should verify medication protocols, admissions criteria, and payment policies before move-in.
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- Staff & care — Reviewers repeatedly describe staff as attentive, compassionate, and highly skilled at supporting residents through the progression of dementia.
- Daily life & dignity — Families say Primrose preserves residents' dignity and provides warm, meaningful daily support even in the final stages of the disease.
- Atmosphere & grounds — The community is frequently praised for its beautiful, well-maintained grounds and homey, welcoming feel.
- Leadership — The owner is singled out by name as knowledgeable, hands-on, and genuinely invested in helping families navigate dementia care.
- Staff & care — One family reported a medication error in the first week of care, so ask about medication administration protocols and oversight.
- Financial transparency — Reviewers note the community does not accept Medi-Cal and residents may need to leave if funds run out, so clarify payment policies and what happens if finances change.
- Admissions criteria — At least one family was told after assessment that their loved one wasn't a fit for the community, so ask what specific behaviors or care needs could affect acceptance.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Primrose Alzheimer's Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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