Santa Rosa, California
Our Home
Assisted Living · Residential Care
2364 Melbrook Way, Santa Rosa, CA 95405
Our Home in Santa Rosa, California is an intimate six-bed community offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Over nearly seven years of operation, Our Home has accumulated 3 Type A findings (the state's most severe class, tied to resident safety or care) and 12 Type B administrative findings, though the two most recent substantiated allegations occurred within the past three years and did not rise to Type A severity.
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- Track record — Across 6.9 years of licensure, this small 6-bed home has drawn 3 Type A citations and 12 Type B citations, a notable count for a home this size, though the timing of the Type A findings relative to the recent window is worth asking about directly.
- Recent 3 years — In the past three years, 3 inspections and 2 complaint investigations produced only Type B (administrative) citations, with no Type A findings recorded in that window, suggesting the most severe issues sit further back in the record.
- Complaints — Both complaint investigations in the recent period resulted in substantiated allegations, a 50% substantiation rate across the home's lifetime that's worth understanding in terms of what was found and corrected.
- Operating tenure — Nearly seven years of licensure gives a reasonable base of inspection cycles to judge the pattern, rather than a single snapshot.
- 1.Can you walk through what the 3 Type A citations involved and when they occurred relative to the past three years?
- 2.What were the two substantiated allegations about, and what corrective actions were verified afterward?
- 3.Have staffing, training, or care-plan procedures changed since the earlier Type A findings to prevent recurrence?
Source: California Department of Social Services (CDSS)
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- License number
- License #496803856
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 12
- Substantiated allegations
- 0
Available reports · 7
Complaint investigation
Sep 9, 2025
Facility evaluation
Sep 9, 2025
Facility evaluation
Aug 20, 2025
Complaint investigation
Oct 16, 2024
Facility evaluation
Aug 2, 2024
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,820 / mo
- Shared Rooms
- $2,820 / mo
- Private Rooms
- $3,750 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Kitchenette
- Air conditioning
- Library / Reading room
- Beauty salon / Barber
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Garden / Courtyard
- Outdoor common space
- Walking paths
Dining Options
4 features
- Professional chef
- Accommodates special diets
- Restaurant-style dining
- All-day / Flexible meal times
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 15 reviews published on other websites
AI review summary
Families consistently describe Our Home as a small, family-like board and care home with attentive, nurse-led staff, though details on pricing structure and weekend coverage are worth confirming.
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- Staff & care — Reviewers repeatedly praise the caregiving staff and owner Kathleen, a nurse, for being attentive, skilled, and quick to communicate any medical concerns.
- Communication — Families say Kathleen personally notifies them promptly about any health issues and coordinates additional medical services when needed.
- Atmosphere & grounds — The home is described as having a warm, family-like atmosphere, with a welcoming deck residents enjoy for relaxing outdoors.
- Daily life & dignity — Multiple families note loved ones improved or regained strength at Our Home, including one resident who came off hospice care after two months.
- Activities — Reviewers mention thoughtful touches like celebrating birthdays and anniversaries and hosting special holiday events such as Christmas carolers and dinners.
- Value & pricing — Reviews don't address how costs may change if a resident's care needs increase, so families should confirm this detail on a tour.
- Dining — While meals are mentioned as nutritious and well-prepared, families should ask about how specific dietary restrictions beyond diabetes care are handled.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Our Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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