Santa Rosa, California
Oakmont Gardens
Assisted Living · Independent Living
301 White Oak Drive, Santa Rosa, CA 95409
Oakmont Gardens is a senior living community in Santa Rosa, California offering independent living and assisted living within the Oakmont Village active adult community.
- Licensed capacity
- 79 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 5
AI summary
Oakmont Gardens has accumulated 18 Type A findings (the state's most severe citation class, involving resident safety or care) and 13 Type B (administrative) findings over its 4.6 years of licensure, with 4 of the Type A findings and most of the substantiated allegations concentrated in the past three years.
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- Track record — Across a relatively short 4.6-year operating history, the community has accumulated 18 Type A and 13 Type B findings, a volume that stands out even accounting for its 79-bed size.
- Recent 3 years — 4 of the Type A findings and 2 of the Type B findings occurred within the past three years, alongside 7 substantiated allegations, indicating the concerns are not confined to the distant past.
- Complaints — All 7 complaint investigations on record occurred in the past three years even though total lifetime inspections were only 4, meaning complaint-driven scrutiny has outpaced routine inspection activity recently.
- Severity — Of the 26 investigated allegations lifetime, 9 were substantiated (about 30%), 17 were unsubstantiated, and 4 were unfounded, so roughly one in three complaints raised was confirmed.
- 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.What changes has the community made in staffing, training, or care protocols following the recent Type A findings?
- 3.Can the community walk through the outcomes of the 7 recent complaint investigations and what resulted from each?
Source: California Department of Social Services (CDSS)
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- License number
- License #496803998
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 18
- Type B citations · administrative
- 13
- Substantiated allegations
- 0
Available reports · 35
Complaint investigation
Jun 11, 2026
Facility evaluation
Mar 10, 2026
Complaint investigation
Feb 19, 2026
Facility evaluation
Dec 11, 2025
Facility evaluation
Sep 4, 2025
1–5 of 35 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,200 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Daily life & programs
Spaces & services
Amenities
22 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- Fitness center / Gym
- Spa services
- Emergency call system
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Fireplace / Common fireplace
- Swimming pool / Hot tub
- Piano / Music room
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Putting green / Golf
- Raised garden beds
Dining Options
8 features
- All-day / Flexible meal times
- Restaurant-style dining
- Accommodates special diets
- Vegetarian/Vegan Options
- International cuisine
- Professional chef
- Kosher meals available
- Room service
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.6Average RatingAveraged from 43 reviews published on other websites
AI review summary
Oakmont Gardens is widely praised for attentive staff, activities, and grounds, but families should verify staffing consistency, care availability, and dining quality for their specific needs.
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- Staff & care — Reviewers consistently describe staff as friendly, attentive, and quick to respond to questions or concerns.
- Atmosphere & grounds — The community is frequently described as bright, clean, and beautifully landscaped, with courtyards, gardens, and inviting outdoor spaces.
- Activities — Residents and families highlight a wide range of clubs, social events, and programs, from art and music to fitness and games, that foster connection.
- Dining — Many reviewers praise the food as excellent and varied, though this is not a universal experience.
- Cleanliness & maintenance — Housekeeping and building upkeep are repeatedly noted as strong points, with recent renovations improving the appearance of units.
- Dining — Several reviewers report inconsistent food quality, describing meals as lacking variety, served cold, or slow to arrive, so families should ask about current dining operations.
- Daily life & dignity — Some families found that promised levels of assistance did not fully materialize, so it's worth clarifying exactly what care services are included versus billed separately.
- Communication — A few reviews mention gaps in new resident orientation and management responsiveness, so ask how the community handles onboarding and ongoing communication with families.
- Value & pricing — Reviewers note the cost can be high relative to needs, so confirm how pricing changes as care levels increase over time.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Oakmont Gardens, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Oakmont Gardens. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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