Ivy Park at Santa Rosa

Ivy Park at Santa Rosa has had mixed compliance performance since licensing in April 2022, but the recent trajectory shows significant improvement. Over its four-year operating history, the community received 2 Type A citations (serious violations affecting resident safety or care) and 2 Type B citations (administrative or non-serious findings), along with 1 substantiated allegation out of 15 total allegations investigated. However, the past three years show a markedly cleaner record with no Type A citations and no substantiated allegations, suggesting the community has addressed earlier compliance issues. The substantiation rate of roughly 7% is relatively low, meaning most investigated complaints were found to be unsubstantiated or unfounded. CDSS routine inspections evaluate areas including medication management and staff training, and the recent clean performance in these critical areas provides reassurance about current operations. Families should ask the community directly about what specific corrective actions were implemented to address the earlier serious citations and how they ensure continued compliance.