Santa Rosa, California
Ivy Park at Piner
Assisted Living · Memory Care · Independent Living
1980 Piner Road, Santa Rosa, CA 95403
Ivy Park at Piner is a senior living community in Santa Rosa offering independent living, assisted living, and memory care.
- Licensed capacity
- 92 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 4
AI summary
Ivy Park at Piner has accumulated 4 Type A findings, the state's most severe citation class for issues affecting resident safety or care, over just 3.2 years of licensed operation, with 6 Type A citations attributed to complaint-driven visits in the past three years alone.
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- Track record — In a relatively short operating history, the community has drawn 4 lifetime Type A citations and 1 Type B administrative citation, alongside 13 complaint investigations, a volume that stands out for a community licensed just over three years.
- Recent 3 years — The recent slice shows 6 Type A citations tied to complaint visits and 4 substantiated allegations, indicating the concerning findings are concentrated in the recent period rather than resolved and behind the community.
- Complaints — Complaint investigations (13 lifetime) far outnumber routine inspections (3 lifetime), and roughly 14% of investigated allegations were substantiated, with 4 allegations confirmed and 24 found unsubstantiated.
- Operating tenure — With only 3.2 years since licensing in May 2023, this record reflects a small number of inspection cycles, so the findings carry significant weight relative to the limited operating history available to judge them against.
- 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were taken and independently verified?
- 2.Can the community walk through the circumstances behind the recent Type A citations and what changes have been made to prevent recurrence?
- 3.Given that complaint investigations far outnumber routine inspections here, what is driving the volume of complaints, and how does the community track and respond to them?
Source: California Department of Social Services (CDSS)
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- License number
- License #496804112
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 13
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 1
- Substantiated allegations
- 4
Available reports · 17
Facility evaluation
May 5, 2026
Complaint investigation
Jan 12, 2026
Complaint investigation
Dec 8, 2025
Complaint investigation
Dec 8, 2025
Complaint investigation
Dec 2, 2025
1–5 of 17 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,300 / mo
- Studios
- $4,300 / mo
- 1-Bedroom
- $5,900 / mo
- 2-Bedroom
- $7,500 / mo
Memory CareStarting at$7,500 / mo
- Shared Rooms
- $7,500 / mo
- Private Rooms
- $8,250 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Outdoor common space
- Patio seating areas
- Garden / Courtyard
- Putting green / Golf
- Raised garden beds
Dining Options
10 features
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
5.0Average RatingAveraged from 21 reviews published on other websites
AI review summary
Staff warmth, dining, and grounds draw consistent praise, but families should probe staffing levels, security in memory care, and consistency of laundry and activity programming before moving in.
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- Staff & care — Reviewers repeatedly describe staff as friendly, kind, patient, and attentive, with many noting personal touches like styling hair or nails and getting to know residents well.
- Dining — Food is frequently called fresh, well balanced, and good, with residents commenting positively on meals during tours and daily life.
- Atmosphere & grounds — The community is often described as a beautiful, new, thoughtfully designed facility with clean common areas and nice views.
- Activities — Families mention bingo, music, therapy dogs, holiday events, and outings, though some note activity programming has needed improvement over time.
- Daily life & dignity — Several reviewers say their loved one adjusted well and became comfortable, happy, and settled after moving in.
- Staff & care — A few reviews describe short staffing, unaddressed fall risks, and one serious incident in memory care, so families should ask about staff-to-resident ratios and emergency protocols.
- Communication — Some reviewers felt communication between floor managers, activity staff, and families was inconsistent, so it's worth asking how updates and concerns are routinely shared.
- Cleanliness & maintenance — There are scattered mentions of lost laundry items and slow turnaround on requests like room keys, so confirming housekeeping and maintenance response times would help.
- Daily life & dignity — A couple of reviews raise concerns about memory care visitor verification and other residents wandering into rooms, so families should ask specifically about security and room monitoring procedures.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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