Santa Rosa, California
Hanna House Ridley
Assisted Living · Residential Care · Memory Care
1840 Ridley Avenue, Santa Rosa, CA 95403
Hanna House Ridley is an assisted living and memory care community in Santa Rosa serving 28 residents.
- Licensed capacity
- 28 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2002
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 4
AI summary
Hanna House Ridley has 2 Type A findings recorded over 24 years of operation, but all 3 of the Type A citations attributed to the recent complaint-visit window occurred within the past three years, making the recent period the more active part of the record to understand.
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- Track record — Across more than two decades of licensure the community has accumulated 2 lifetime Type A citations (the most severe class, tied to resident safety or care) and 5 Type B citations (administrative, paperwork or procedural gaps), alongside 14 complaint investigations.
- Recent 3 years — The past three years account for 3 Type A and 3 Type B citations tied to complaint visits, plus 6 substantiated allegations, indicating the recent stretch has been the more active period rather than a legacy issue fading into the past.
- Complaints — Complaint investigations (14 lifetime, 8 in the past three years) far outnumber routine inspections (5 lifetime, 4 recent), and roughly 18% of investigated allegations were substantiated, meaning most were closed as unsubstantiated or unfounded, but the recent substantiation activity is concentrated in the same window as the Type A findings.
- Operating tenure — With 24.1 years of continuous licensure, there is a long history to draw on, but the recent cluster of findings means that history alone should not be read as reassurance about the current period.
- 1.What specific conditions led to the Type A citations issued in the past three years, and what corrective actions were taken?
- 2.Which categories of allegations were substantiated, and what corrective actions were verified by follow-up visits?
- 3.Have staffing, care planning, or supervision practices changed since the most recent citations, and how does the community track whether those changes are holding?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #496801090
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 5
- Substantiated allegations
- 6
Available reports · 18
Facility evaluation
Jan 5, 2026
Complaint investigation
Jan 5, 2026
Complaint investigation
Nov 24, 2025
Complaint investigation
Oct 20, 2025
Facility evaluation
Jul 21, 2025
1–5 of 18 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,450 / mo
- Shared Rooms
- $6,450 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Pet Friendly
- Art studio / Craft room
- Beauty salon / Barber
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Families consistently praise the compassionate, patient care staff provided during a difficult end-of-life stay, though broader details on daily life and costs remain unverified.
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- Staff & care — Reviewers highlight the exceptional patience and compassion shown by the care team, with individual staff members like Karrie H. specifically praised for their support.
- Daily life & dignity — The community was able to provide dignified care for a resident with severe cognitive decline and complex health issues through to end of life.
- Dining — Families should ask about the dining program and menu options since reviews don't touch on the food experience.
- Value & pricing — It's worth confirming how costs are structured and whether fees increase as care needs escalate, since financial details aren't addressed in available reviews.
- Activities — Ask about the activities and engagement calendar on a tour, as reviews focus on care quality rather than day-to-day programming.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Hanna House Ridley. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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