Santa Rosa, California
Friends House
Assisted Living · Memory Care · Independent Living
684 Benicia Drive, Santa Rosa, CA 95409
Friends House in Santa Rosa offers assisted living, memory care, and independent living options for older adults.
- Licensed capacity
- 145 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2006
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Friends House shows 2 Type A findings and 7 Type B findings across nearly 20 years of operation, with no Type A citations in the past three years of recorded visits.
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- Track record — Over almost two decades of licensure, Friends House has accumulated 2 Type A findings (the most severe citation class, tied to resident safety or care) and 7 Type B findings (administrative issues like paperwork or posting gaps), a modest total for a 145-bed community operating that long.
- Recent 3 years — The past three years of dated inspections and complaint visits show zero Type A citations and only one Type B finding, indicating a stronger recent trajectory than the lifetime total alone suggests.
- Complaints — Of the 5 complaint investigations filed over the community's history, 2 allegations were substantiated and 6 were unsubstantiated, and the one recent substantiated allegation (within the past three years) is worth asking about directly.
- Operating tenure — Nearly 20 years of continuous licensure gives this record solid weight — enough inspection cycles have passed that the clean recent stretch and modest lifetime totals both carry real signal, particularly around life safety and staff training practices that routine inspections track.
Source: California Department of Social Services (CDSS)
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- License number
- License #496801929
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 7
- Substantiated allegations
- 2
Available reports · 11
Facility evaluation
Nov 13, 2025
Facility evaluation
Oct 31, 2025
Complaint investigation
Jun 17, 2025
Facility evaluation
Dec 5, 2024
Complaint investigation
Feb 6, 2024
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
10 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- 24-hour nursing
- Physical therapy on-site
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
Specialized Care
2 services
- Parkinson's program
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 11 reviews published on other websites
AI review summary
Friends House earns consistent praise for its warm, values-driven community and beautiful natural setting, making it worth a visit for families seeking a non-institutional feel.
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- Atmosphere & grounds — Reviewers repeatedly highlight the peaceful, non-institutional setting with garden apartments, green space, and around 100 fruit trees.
- Staff & care — Staff are described as friendly, generous with their time, and welcoming to questions during visits and introductions.
- Daily life & dignity — Long-term residents and their families describe genuinely happy years, with one reviewer calling it among the happiest times of her mother's life.
- Activities — Residents are said to lead active, engaged lives with interesting activities and fellow residents to connect with.
- Communication — A community founder and long-standing values of simplicity, equality, peace, and kindness are described as consistently lived out by staff and residents alike.
- Value & pricing — None of the reviews discuss costs or fee structures, so families should confirm pricing and how costs shift with higher levels of care.
- Dining — Dining quality and options are not mentioned, so it's worth asking about meal variety and dietary accommodations during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Friends House. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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