Santa Rosa, California
Fountaingrove Lodge (LGBTQ+)
Assisted Living · Memory Care · Independent Living
4210 Thomas Lake Harris Drive, Santa Rosa, CA 95403
Fountaingrove Lodge is a retirement community in Santa Rosa designed for LGBTQ+ older adults and allies, offering independent living, assisted living, and memory care on one campus.
- Licensed capacity
- 173 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
Fountaingrove Lodge has 1 Type A finding and 6 Type B findings across just over 3 years of operation, with 4 substantiated allegations, a pattern worth discussing with the community rather than a red flag.
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- Track record — Over roughly 3 years licensed, the community has drawn 2 inspections and 8 complaint investigations, with citations skewing toward administrative Type B findings (paperwork, posting, or procedural gaps) rather than repeated severe issues.
- Recent 3 years — No Type A citations (the most severe class, tied to resident safety or care) appear in the recent slice, though 4 Type B findings and all 4 substantiated allegations fall within this window, meaning the concerns on record are current rather than historical.
- Complaints — Complaint investigations (8 lifetime) outnumber routine inspections (2 lifetime), and about 21% of investigated allegations were substantiated, so a meaningful share of complaints did turn up real issues.
- Operating tenure — With just over 3 years of licensed history and only 2 formal inspections, the record is still relatively young, so there is less long-term signal than a decade-plus operator would offer.
- 1.What specific corrective actions were taken for the Type A finding, and has the state confirmed the issue is resolved?
- 2.Which categories of allegations were substantiated among the 4 confirmed cases, and what changes were made as a result?
- 3.Given that complaint investigations outnumber inspections here, what internal steps has the community taken to reduce the volume of complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #496804113
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 6
- Substantiated allegations
- 4
Available reports · 14
Complaint investigation
Nov 10, 2025
Complaint investigation
Aug 19, 2025
Complaint investigation
Aug 19, 2025
Facility evaluation
Jun 4, 2025
Complaint investigation
May 20, 2025
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $5,595 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Incontinence care
- Non-ambulatory care
Daily life & programs
Spaces & services
Amenities
25 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- In-Unit Washer/Dryer
- Emergency call system
- Fireplace / Common fireplace
- Elevator access
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Guest suites
- Library / Reading room
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Swimming pool / Hot tub
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Café / Bistro
Outdoor Spaces
6 features
- Garden / Courtyard
- Outdoor common space
- Walking paths
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
10 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
3 features- Overnight visitors allowed
- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Maintenance services
- Grocery shopping & errands
Reviews
Online reputation
4.4Average RatingAveraged from 34 reviews published on other websites
AI review summary
Fountaingrove Lodge earns strong praise for its LGBTQ+ welcoming community, staff, and grounds, but families should carefully verify dining policies and rent-increase terms before signing.
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- Atmosphere & grounds — Reviewers repeatedly describe the community as beautifully appointed with attractive grounds, calling it elegant, warm, and top notch.
- Staff & care — Staff across concierge, housekeeping, health care, and wait service are frequently called knowledgeable, helpful, and accommodating.
- Daily life & dignity — Residents highlight an authentic, welcoming, open-hearted community where they can be themselves without hiding who they are.
- Activities — A range of exercise classes, excursions, and activities are offered for various fitness levels, though a few reviewers wanted more options for introverted residents.
- Dining — Multiple reviewers describe dining as inconsistent, citing a confusing points system, frequently changing reservation rules, and food quality that varies from wonderful to dull and repetitive depending on when you visit.
- Financial transparency — One resident reported that actual annual rent increases were significantly higher than the roughly 3.5% quoted by marketing, so families should get all fee escalation terms in writing.
- Value & pricing — Some reviewers found the deposit and monthly rent high relative to other options, so it's worth comparing total costs against comparable communities in the area.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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