Santa Rosa, California
Brookdale Paulin Creek
Assisted Living · Memory Care · Independent Living
2375 Range Avenue, Santa Rosa, CA 95403
Brookdale Paulin Creek offers independent living, assisted living and memory care at one campus in Santa Rosa, California.
- Licensed capacity
- 100 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Over more than 14 years of operation, Brookdale Paulin Creek has accumulated just 1 Type A finding and 2 Type B findings, with no Type A citations in the past three years.
Read Full SummaryRead less
- Track record — Across 14.5 years of licensure, the community has drawn one Type A finding (the most severe citation class, tied to resident safety or care) and two Type B findings (administrative issues like paperwork or posting gaps), a light footprint for a 100-bed community offering assisted living, memory care, and independent living.
- Recent 3 years — The most recent three years, covering seven inspections and six complaint investigations, show zero Type A citations and only one Type B citation, indicating the record has stayed clean on the most serious dimension recently.
- Complaints — Ten complaint investigations have been logged over the licensed period, with 2 substantiated, 4 unsubstantiated, and 10 unfounded allegations, meaning roughly 13% of investigated allegations were confirmed, a pattern consistent with routine oversight rather than a recurring concern.
- Operating tenure — More than 14 years of consistent licensure, paired with regular inspection activity and few sustained findings, supports confidence in the overall compliance picture.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #496803339
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 2
Available reports · 19
Facility evaluation
Jan 14, 2026
Complaint investigation
Oct 20, 2025
Facility evaluation
Sep 16, 2025
Complaint investigation
Jun 17, 2025
Complaint investigation
Feb 13, 2025
1–5 of 19 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,260 / mo
- Studios
- $5,260 / mo
- 1-Bedroom
- $5,695 / mo
- 2-Bedroom
- $6,550 / mo
Independent LivingStarting at$4,325 / mo
- Studios
- $4,325 / mo
- 1-Bedroom
- $4,730 / mo
- 2-Bedroom
- $5,460 / mo
Memory CareStarting at$1,000 / mo
- Studios
- $1,000 / mo
- Shared Rooms
- $6,180 / mo
- Studios
- $8,035 / mo
- 2-Bedroom
- $10,005 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
23 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Swimming pool / Hot tub
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- On-site therapy rooms
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
3.1Average RatingAveraged from 110 reviews published on other websites
AI review summary
Most families and residents praise the friendly staff, lively grounds, and good food, but recurring complaints about staffing levels, care-level transitions, and rising costs deserve careful questions on a tour.
Read Full SummaryRead less
- Staff & care — Reviewers overwhelmingly describe staff as friendly, kind, and helpful, with many singling out specific caregivers, chefs, and coordinators for exceptional attentiveness.
- Atmosphere & grounds — The community is frequently described as beautiful, resort-like, and well landscaped, with courtyards, a heated pool, hot tub, and pet-friendly outdoor space that residents genuinely enjoy.
- Dining — Many residents and families say the food is good to great, with accommodating chefs handling special diets like low sodium, though a notable minority call meals inconsistent, cold, or bland.
- Activities — A robust and varied activities calendar, from bingo to live music to social dining, is repeatedly credited with helping new residents settle in and stay engaged.
- Cleanliness & maintenance — Housekeeping and general upkeep are consistently praised as thorough, with weekly cleaning and prompt maintenance response mentioned by several reviewers.
- Staff & care — Several reviews describe understaffing, slow call-button response, missed showers, or falls, especially in assisted living and memory care, so families should ask about staff-to-resident ratios and fall-prevention protocols.
- Communication — Multiple reviewers felt care-level limitations, room setup expectations, or welcome procedures were not clearly explained upfront, so it's worth clarifying exactly what happens at move-in and as care needs change.
- Financial transparency — A recurring theme is that pricing is high and annual rent increases can be steep, so families should ask for a clear breakdown of base fees, care-level upcharges, and typical yearly increases.
- Dining — While many love the food, others report inconsistent quality or limited vegetarian options, so it's worth sampling a meal and asking about menu flexibility during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Brookdale Paulin Creek, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Brookdale Paulin Creek. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Brookdale Paulin Creek?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.