Santa Rosa, California
Betsy's Residential Care Home
Assisted Living · Residential Care
1923 Fallen Leaf Drive, Santa Rosa, CA 95405
Betsy's Residential Care Home in Santa Rosa provides assisted living and residential care in an intimate setting with six licensed beds.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2000
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Across more than 26 years of operation, this small 6-bed home has accumulated 14 Type A findings (the state's most severe citation class, tied to resident safety or care) and 29 Type B administrative findings, with one substantiated allegation confirmed following a 2024 complaint investigation.
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- Track record — Over 26 years of licensure, the lifetime total of 14 Type A and 29 Type B citations is a substantial volume for a 6-bed home, suggesting recurring compliance gaps rather than isolated incidents.
- Recent 3 years — The visit history shows a marked increase in inspection frequency recently, with 14 dated visits in the past three years alone; one Type A citation and one substantiated allegation trace back to a complaint investigation in July 2024.
- Complaints — The single complaint investigation on record resulted in a substantiated allegation, a 100% substantiation rate for the one case investigated, which warrants a direct conversation about what was found and corrected.
- Operating tenure — More than 26 years of continuous licensure shows long-term operating experience, but that tenure does not offset the density of findings accumulated, particularly the Type A count.
- 1.What specific issue led to the substantiated allegation from the July 2024 complaint investigation, and what corrective action was taken and verified by the state?
- 2.Can you walk through the nature of the Type A citations issued over the years — were they clustered around specific care areas like medication management or supervision?
- 3.Given the high number of inspections in the past year, has the home been under a corrective action plan or increased state monitoring, and what is its current status?
Source: California Department of Social Services (CDSS)
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- License number
- License #496800803
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 14
- Type B citations · administrative
- 29
- Substantiated allegations
- 1
Available reports · 17
Facility evaluation
May 5, 2026
Facility evaluation
Apr 23, 2026
Facility evaluation
Feb 11, 2026
Facility evaluation
Feb 11, 2026
Facility evaluation
Nov 6, 2025
1–5 of 17 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,800 / mo
- Shared Rooms
- $4,800 / mo
- Private Rooms
- $6,200 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
2.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Reviews are sharply mixed, with one praising a peaceful, pet-friendly setting and another alleging serious lapses in care and dignity, so families should investigate thoroughly before deciding.
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- Atmosphere & grounds — One reviewer described the home as a peaceful, safe environment for seniors.
- Daily life & dignity — A family noted their mother was able to keep her cat with her, adding comfort to her stay.
- Staff & care — One review alleges residents were not properly cared for or treated with respect and dignity, which is important to ask about directly.
- Communication — Given the conflicting experiences described, families should ask current staff and residents' families how care concerns are handled and resolved.
- Value & pricing — Neither review addresses costs or how fees change with increased care needs, so this should be confirmed on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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