Santa Rosa, California

Aa Best Care Homes

Assisted Living · Residential Care

857 Hearn Avenue, Santa Rosa, CA 95407

Aa Best Care Homes in Santa Rosa, California provides assisted living and residential care across a community with 40 licensed beds.

Licensed capacity
40 residents

Maximum licensed size, not current occupancy.

Licensed since
August 2004

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #496801684Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
8
Complaints with substantiated allegations
7

AI summary

Over 22 years of operation, Aa Best Care Homes has accumulated 20 Type A findings (the state's most severe citation class, tied to resident safety or care) and 15 Type B (administrative) findings, with 8 of the Type A citations concentrated in the past three years alongside 9 substantiated allegations.

Read Full Summary
  • Track record — The lifetime total of 20 Type A and 15 Type B findings across 22 years shows a pattern of recurring citations rather than an isolated incident, and the concentration of complaint investigations (19 lifetime) relative to only 5 routine inspections suggests much of this record was driven by complaints rather than scheduled reviews.
  • Recent 3 years — Of the lifetime Type A total, 8 were issued within the past three years alongside 9 substantiated allegations, indicating the concerning findings are not confined to the distant past but include recent activity that families should treat as current, not historical.
  • Complaints — Roughly 25% of the 36 investigated allegations (9 substantiated, 27 unsubstantiated, 0 unfounded) were substantiated, and the volume of complaint investigations relative to inspections points to an active pattern of external concerns being raised and checked.
  • Operating tenure — More than two decades of licensure gives a long baseline to judge against, and the fact that findings persist recently rather than fading out suggests this is an ongoing pattern rather than a one-time lapse from years ago.
Ask the community
  1. 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were taken and independently verified?
  2. 2.What changes has the community made in staffing, training, or care protocols in response to the 8 recent Type A citations?
  3. 3.Can the administrator walk through the most recent inspection findings and explain what is being done differently going forward?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #496801684
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
5
Complaint investigation visits
19
Type A citations · most severe class
20
Type B citations · administrative
15
Substantiated allegations
9

Available reports · 50

  • Facility evaluation

    May 26, 2026

    PDF
  • Complaint investigation

    May 12, 2026

    PDF
  • Facility evaluation

    Apr 20, 2026

    PDF
  • Complaint investigation

    Feb 27, 2026

    PDF
  • Facility evaluation

    Dec 8, 2025

    PDF

1–5 of 50 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$2,200 / mo
Shared Rooms
$2,200 / mo
Private Rooms
$3,800 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Incontinence care
  • Diabetes / insulin management

Specialized Care

1 service
  • Respite / Short-term care

Daily life & programs

Spaces & services

Amenities

7 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Art studio / Craft room
  • Beauty salon / Barber
  • Activity room

Outdoor Spaces

2 features
  • Walking paths
  • Garden / Courtyard

Dining Options

3 features
  • All-day / Flexible meal times
  • Accommodates special diets
  • Restaurant-style dining

Community Services

1 feature
  • Move-in coordination

Reviews

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Languages spoken

Languages spoken

EnglishTagalog (Filipino)

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Aa Best Care Homes. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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