Aa Best Care Homes

Aa Best Care Homes has a concerning compliance record over its more than 20 years of operation, with significant regulatory findings that have actually worsened in recent years. The facility has received 20 Type A citations — serious violations affecting resident safety or care — and 15 Type B citations for administrative or procedural issues, with the majority of Type A violations occurring during the past three years of complaint investigations. The state has investigated 19 complaints against the facility since licensing, with 9 substantiated allegations, meaning roughly 25% of investigated concerns were confirmed by regulators. The pattern of complaints significantly outnumbering routine inspections suggests ongoing resident or family concerns that prompted state intervention beyond standard oversight of medication management and resident care plans. Families should ask the community which specific categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and why the recent period has seen an increase in serious violations rather than improvement. The facility's long operating history makes the concentration of recent serious findings particularly concerning, as it suggests current operational challenges rather than typical new-facility growing pains.