Santa Monica, California
Bentley Suites
Assisted Living · Memory Care · Independent Living
851 4th street, Santa Monica, CA 90403
Bentley Suites is an assisted living community at 851 4th Street in Santa Monica, a few blocks from the beach and less than a mile from the Santa Monica Promenade.
- Licensed capacity
- 44 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 7
- Complaints with substantiated allegations
- 10
AI summary
Bentley Suites has accumulated 9 Type A findings (the state's most severe citation class, involving resident safety or care) and 15 Type B administrative findings over its 4 years of licensure, with 7 of the Type A findings occurring within the past three years.
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- Track record — Since being licensed in 2022, Bentley Suites has drawn 9 Type A and 15 Type B citations, a substantial volume for a relatively short operating history.
- Recent 3 years — Of the lifetime Type A total, 7 occurred within the past three years, indicating the concerns are current rather than isolated to the early licensing period.
- Complaints — Complaint investigations (23) far outnumber routine inspections (3) over the licensed period, meaning most of what is known about this community comes from responding to concerns rather than scheduled reviews.
- Substantiated allegations — 13 of the investigated allegations were substantiated, roughly a third of all allegations investigated, including 12 within just the past three years, so this is an active rather than historical pattern.
- 1.Which categories of allegations were substantiated in the recent complaint investigations, and what corrective actions were taken and verified by the state?
- 2.What specific changes has Bentley Suites made to staffing, training, or care protocols in response to the Type A findings from the past three years?
- 3.Given that most findings came through complaint investigations rather than routine inspections, how does the community track and respond to family or resident concerns before they escalate to a formal complaint?
Source: California Department of Social Services (CDSS)
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- License number
- License #198320302
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 23
- Type A citations · most severe class
- 9
- Type B citations · administrative
- 15
- Substantiated allegations
- 13
Available reports · 28
Complaint investigation
Apr 28, 2026
Complaint investigation
Apr 9, 2026
Complaint investigation
Mar 18, 2026
Facility evaluation
Aug 8, 2025
Complaint investigation
Jul 9, 2025
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,500 / mo
- Shared Rooms
- $3,500 / mo
- Private Rooms
- $5,500 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Wheelchair accessible
- Bathing & dressing assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
15 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Pet Friendly
- Air conditioning
- Wi-Fi / Internet
- Cable TV
- On-site market / Store
- Piano / Music room
- Movie theater / Media room
- Art studio / Craft room
- Library / Reading room
- Beauty salon / Barber
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
6 features
- Patio seating areas
- Outdoor common space
- Walking paths
- Garden / Courtyard
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
4.5Average RatingAveraged from 8 reviews published on other websites
AI review summary
Reviewers consistently praise the caring, attentive staff, though families should verify staffing communication and get a thorough in-person tour before deciding.
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- Staff & care — Multiple reviewers describe staff as compassionate, respectful, and attentive, with residents treated with dignity.
- Atmosphere & grounds — The community is described as clean, well-run, and conveniently located near the beach and shops while still feeling private.
- Activities — Residents participate in group activities like bingo and games and are noted to be socially engaged with other residents.
- Communication — One family found it hard to reach staff at times, and a separate account described a curt, unhelpful phone interaction with a nurse regarding a loved one's status, so families should ask how updates are shared, especially after medical events.
- Daily life & dignity — A visitor who took a video tour felt it didn't show the full internal workings of the community, so ask for or request an in-person walkthrough before enrolling.
- Value & pricing — Reviews don't address costs or how fees change with higher levels of care, so confirm the fee structure directly with the community.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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