Santa Maria, California
Primrose
Assisted Living · Residential Care
4630 Song Lane, Santa Maria, CA 93455
Primrose is a small residential care home in Orcutt (Santa Maria area) that specializes in memory care for elders with dementia, located next door to its sister home Magnolia on a private lane.
- Licensed capacity
- 14 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2011
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 2
AI summary
Primrose has 2 Type A findings across more than 15 years of operation, with 1 of those occurring within the past three years alongside a concentrated run of complaint activity.
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- Track record — Over more than 15 years of licensed operation, Primrose has accumulated 2 Type A findings (the state's most severe citation class, involving resident safety or care) and 1 Type B finding (administrative, such as paperwork or posting issues), which is a modest lifetime count but worth understanding in context.
- Recent 3 years — Of the lifetime Type A total, 1 occurred within the past three years, and that same window also produced 4 complaint investigations, so the more recent period carries most of the record's activity rather than the earlier years.
- Complaints — Four complaint investigations were opened in a short span in late 2024 and 2025, and 3 of the 4 investigated allegations were substantiated, a roughly 60% substantiation rate that is worth discussing directly with the community.
- Operating tenure — With over 15 years licensed and only 14 beds, Primrose has a long track record to draw on, which makes the recent clustering of findings more notable than it would be for a newer or larger operator.
- 1.What specifically led to the complaint investigations filed in September and October 2024, and what corrective actions were taken?
- 2.Has the Type A finding from the past three years been resolved, and what changes were made to prevent recurrence?
- 3.Since 3 of 4 recent investigated allegations were substantiated, which categories were involved and how does the community verify the fixes are holding?
Source: California Department of Social Services (CDSS)
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- License number
- License #425801723
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 1
- Substantiated allegations
- 3
Available reports · 9
Facility evaluation
Jan 26, 2026
Complaint investigation
Oct 23, 2025
Facility evaluation
Mar 13, 2025
Complaint investigation
Oct 9, 2024
Complaint investigation
Oct 3, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,400 / mo
- Shared Rooms
- $3,400 / mo
- Private Rooms
- $4,300 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Pet Friendly
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Patio seating areas
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Family-style / Communal dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Families consistently praise Primrose's attentive, caring staff and clean, well-run environment, though details on pricing and higher-level dementia care should be confirmed on a tour.
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- Staff & care — Reviewers highlight compassionate, dedicated staff who went above and beyond, including personal touches like a birthday cake for a resident with dementia.
- Atmosphere & grounds — Families describe the community as pleasant, organized, and well-suited for seniors.
- Cleanliness & maintenance — The community is repeatedly described as clean and well-maintained.
- Activities — Reviewers note a good variety of activities offered to residents.
- Financial transparency — Reviews do not mention pricing or how costs may change as care needs increase, so families should ask about this directly during a tour.
- Staff & care — While dementia care is praised in one case, families should confirm current staffing levels and specific memory care protocols to ensure consistency.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Primrose. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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