Cloe and Erica's Board & Care

Cloe and Erica's Board & Care has operated for more than 24 years but shows recent compliance concerns that warrant careful family attention. During the licensed period, the community has received one serious violation affecting resident safety or care (Type A citation) and one administrative or non-serious finding (Type B citation), along with one substantiated allegation from complaint investigations. The concerning pattern is that both the Type A citation and substantiated allegation occurred within the past three years, indicating these are active rather than historical issues. Families should ask the community specifically what category of allegation was substantiated, what corrective actions were taken and verified by the state, and how they ensure ongoing compliance with life safety and resident care standards. For a small 6-bed facility with such a long operating history, having any serious citation represents a notable departure from the compliance pattern one would expect from an established provider. The 100% substantiation rate of investigated allegations, while based on a single case, suggests the complaint had merit and resulted in verified deficiencies.