Amalia's Residence II

Amalia's Residence II has operated for more than 13 years but shows a pattern of complaint activity that warrants family attention. The facility has received twice as many complaint investigations as routine inspections, with 3 substantiated allegations out of 18 total investigations — meaning roughly 17% of investigated concerns were confirmed by state regulators. The community has avoided serious Type A violations that directly affect resident safety, but has accumulated 2 Type B citations for administrative or non-serious findings such as paperwork gaps or minor procedural issues. All 3 substantiated allegations occurred within the past three years, indicating this is not a legacy issue from early operations. Families should ask the facility to specify which categories of allegations were substantiated, what corrective actions were implemented, and how those fixes were verified by the state, as the recent concentration of confirmed concerns suggests ongoing compliance challenges despite the small 6-bed scale.