Santa Cruz, California
Valley Haven III
Assisted Living · Memory Care
2266 Chanticleer Avenue, Santa Cruz, CA 95062
Valley Haven is a residential care home in Santa Cruz, California offering assisted living, memory care, and board and care services in private or shared rooms.
- Licensed capacity
- 48 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Valley Haven III has no Type A or Type B citations across nearly 13 years of operation, with four complaint allegations investigated and none substantiated.
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- Track record — Across its entire licensed history, Valley Haven III has zero Type A or Type B citations, indicating no documented lapses in life safety, resident care, or administrative compliance during routine inspections.
- Operating tenure — With more than 12 years of continuous licensure and multiple inspection cycles, this clean record reflects a sustained pattern rather than a short or untested history.
- Complaints — Four allegations have been investigated over the years, with one unsubstantiated and three unfounded, meaning no complaint has resulted in a confirmed finding against the community.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #445202401
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 9
Facility evaluation
Aug 28, 2025
Facility evaluation
Aug 13, 2025
Facility evaluation
Apr 23, 2025
Facility evaluation
Apr 23, 2025
Complaint investigation
Apr 15, 2025
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,500 / mo
- Shared Rooms
- $3,500 / mo
- Private Rooms
- $5,300 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
- Cable TV
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Room service
- Professional chef
- Outdoor / Patio dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Families consistently describe Valley Haven III as a warm, family-like home with attentive staff, though details on pricing and higher-level care are worth confirming on a tour.
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- Staff & care — Reviewers repeatedly praise the kindness and attentiveness shown by staff toward residents, describing care that felt personal rather than transactional.
- Atmosphere & grounds — Multiple families note the community feels more like a home than a clinical memory care facility.
- Daily life & dignity — One family shared that their mother remained relaxed and comfortable during her time there, reflecting a calm, dignified daily experience.
- Activities — Family-friendly events and open visitation were highlighted as encouraging ongoing connection between residents and their loved ones.
- Financial transparency — Reviews don't mention pricing structure or how costs may change as care needs increase, so families should ask about this directly during a tour.
- Communication — While visits were encouraged, it's worth confirming how staff communicate updates or concerns with families on a regular basis.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Valley Haven III. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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