Santa Clara, California
Pacific Gardens
Assisted Living · Memory Care
2384 Pacific Drive, Santa Clara, CA 95051
Pacific Gardens is an assisted living and memory care community in Santa Clara, California.
- Licensed capacity
- 104 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2004
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Pacific Gardens shows zero Type A or Type B citations across nearly 22 years of operation, with no substantiated allegations in that entire span.
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- Track record — Across almost 22 years of licensure, Pacific Gardens has never received a Type A citation (the most severe class, tied to resident safety or care) or a Type B citation (administrative findings like paperwork or posting issues).
- Complaints — Of the 10 allegations investigated over the community's lifetime, none were substantiated, and the community has also logged more inspections and complaint visits than average in the past three years without any new citations emerging.
- Operating tenure — More than two decades of consistent compliance, combined with a steady cadence of recent inspections through early 2026, gives this clean record strong reliability as a signal.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #435294024
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 16
Facility evaluation
Apr 3, 2026
Facility evaluation
Mar 27, 2026
Complaint investigation
Feb 4, 2026
Facility evaluation
Aug 26, 2025
Complaint investigation
Jul 18, 2025
1–5 of 16 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,275 / mo
- Studios
- $5,275 / mo
- 1-Bedroom
- $6,200 / mo
Care & support
Daily Care Services
8 services
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- Incontinence care
- Non-ambulatory care
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- Outdoor / Patio dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 39 reviews published on other websites
AI review summary
Families overwhelmingly praise Pacific Gardens for warm, attentive staff and a homelike community feel, though it's worth asking about activity variety and how the building has aged over time.
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- Staff & care — Across many years of reviews, families consistently describe staff as friendly, attentive, and genuinely caring, often knowing residents and family members by name.
- Dining — Reviewers frequently highlight good, sometimes excellent food with variety and alternate menu options, including special touches like chef-prepared holiday buffets.
- Atmosphere & grounds — Many describe the community as smaller and homey with a welcoming, hotel-like or personal feel rather than institutional, plus a garden residents enjoy.
- Communication — Families note staff are easy to reach and responsive to questions or concerns, including good coordination with outside providers like hospice.
- Value & pricing — Several reviewers mention Pacific Gardens is more affordable than comparable communities while still offering strong quality of care.
- Activities — A few reviews mention memory care residents sometimes just watching TV and wish for more robust or varied programming.
- Cleanliness & maintenance — One reviewer noted the facility is showing its age and could use updates, and another mentioned an isolated odor issue in a hallway, so it's worth checking current upkeep on a tour.
- Financial transparency — Pricing structure has been described as somewhat stacked or a bit more expensive than competitors, so families should clarify how costs change as care needs increase.
- Daily life & dignity — An older review raised concerns about food quality decline and lack of special diet accommodations during a COVID period, worth confirming current dietary flexibility.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Pacific Gardens. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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