Santa Ana, California
Ivy Park at Tustin
Assisted Living · Memory Care
12291 Newport Avenue, Santa Ana, CA 92705
Ivy Park at Tustin in Santa Ana, California provides assisted living and memory care services to a community of 70 residents.
- Licensed capacity
- 70 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Ivy Park at Tustin has no Type A findings and only a single administrative (Type B) citation across its licensed period, with both inspections in the past three years turning up clean.
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- Track record — Across two inspections since licensing, the community has drawn just one Type B administrative citation and zero Type A findings, the most severe class tied to resident safety and care.
- Operating tenure — The community has been licensed for a little over two years, so with only two inspection cycles on record so far, there is limited history to draw broad conclusions from, though what exists is clean on the most serious measures.
- Complaints — There have been no complaint investigations or substantiated allegations at any point, meaning nothing has surfaced through that channel for families to weigh.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306006435
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 5
Facility evaluation
Jul 31, 2026
Facility evaluation
Apr 1, 2026
Facility evaluation
Jul 3, 2025
Facility evaluation
Jul 23, 2024
Facility evaluation
Jul 18, 2024
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,695 / mo
- Studios
- $4,695 / mo
Independent LivingStarting at$4,695 / mo
- Studios
- $4,695 / mo
Memory CareStarting at$4,295 / mo
- Shared Rooms
- $4,295 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 31 reviews published on other websites
AI review summary
Reviewers consistently praise Ivy Park's warm, attentive staff and dining, but families should verify staffing levels and pricing since other feedback flags understaffing and upselling concerns.
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- Staff & care — Reviewers repeatedly describe the staff and leadership as warm, attentive, and genuinely committed to resident wellbeing, with individualized attention that stands out.
- Dining — Meals are frequently called outstanding, with a chef who takes pride in quality, presentation, and variety, and dining tailored to residents' needs.
- Daily life & dignity — Families of residents with cognitive impairment highlight the community's ability to offer blended, customized care plans that let residents maintain independence while getting extra support.
- Atmosphere & grounds — The community is described as small, intimate, and thoughtfully decorated, creating a home-like feel rather than an institutional one.
- Activities — A full calendar of engaging activities is mentioned as keeping residents active and happy.
- Staff & care — Some outside feedback mentions understaffing and slower management responsiveness at times, so families should ask about current staffing ratios, especially on evenings and weekends.
- Value & pricing — Other reports raise concerns about high costs and possible upselling of services, so it's worth clarifying how fees change as care needs increase.
- Financial transparency — Families should confirm exactly what is included in the base rate versus add-on charges before move-in to avoid surprises.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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