Flowers Family Care

Flowers Family Care has accumulated a concerning compliance record during its four-year licensed period, with seven serious violations (Type A citations) affecting resident safety or care and seven administrative findings (Type B citations) across three routine inspections and four complaint investigations. The community has had one substantiated allegation out of nine total allegations investigated, meaning roughly 11% of investigated complaints were validated by state reviewers. Most troubling, the serious violations indicate problems with core areas like resident care plans and medication management that directly impact the six residents in this small home. The family should ask the community to explain the specific nature of the Type A citations, what corrective actions were implemented, and how they ensure ongoing compliance with safety and care standards. Additionally, ask which category of allegation was substantiated and what verification process confirmed the corrective measures. Given that this small facility has generated more complaint investigations than routine inspections, families should inquire about the underlying issues that prompted multiple complaints and how the community addresses resident and family concerns.