Santa Ana, California
Crossroads Elderly Care
Assisted Living · Residential Care
12091 Arroyo Avenue., Santa Ana, CA 92705
Crossroads Elderly Care is a small residential care home in Santa Ana offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 1996
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Over more than 30 years of operation, Crossroads Elderly Care has never received a Type A citation and has just one administrative (Type B) finding on record, with the two most recent inspections turning up nothing at all.
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- Track record — Across four inspections spanning three decades, the only citation on file is a single Type B administrative finding, which typically reflects paperwork, posting, or minor procedural gaps rather than resident care or safety concerns.
- Recent 3 years — Both inspections in the past three years, including the most recent visit in June 2025, were clean with no citations of any kind.
- Operating tenure — More than 30 years of continuous licensure with no Type A findings and minimal administrative history reflects a long, consistent operating record.
- Small home context — As a 6-bed community, Crossroads has a smaller footprint than larger facilities, and inspections here cover the same core areas, such as medication management and staff training, just across fewer residents.
Source: California Department of Social Services (CDSS)
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- License number
- License #306000383
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Jun 6, 2025
Facility evaluation
Mar 4, 2025
Facility evaluation
Jul 21, 2022
Facility evaluation
Jul 26, 2021
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $5,200 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Families consistently praise Crossroads Elderly Care for attentive, hands-on staff and a clean, welcoming home environment, with little to suggest as a concern.
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- Staff & care — Reviewers repeatedly describe staff as kind, patient, and attentive, with the owner personally involved in resident care.
- Cleanliness & maintenance — Families consistently mention the home is immaculate and welcoming, often noting the pleasant smell of home-cooked meals.
- Communication — Family members say staff proactively call with updates and are easy to reach when concerns arise.
- Atmosphere & grounds — The home is described as having a beautiful patio and pool, with a warm, family-like feel rather than an institutional one.
- Activities — Residents are described as engaged and active rather than sitting idle, with regular activities happening in the home.
- Value & pricing — Reviews do not discuss costs or how fees might change if a resident's care needs increase, so families should confirm pricing structure on a tour.
- Staff & care — Details on staffing levels during nights, weekends, or emergencies are not mentioned, so it's worth asking about coverage at those times.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Crossroads Elderly Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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