San Rafael, California
Three Home Village 2
Assisted Living · Memory Care · Residential Care
675 Rosal Way, San Rafael, CA 94903
Three Home Village provides assisted living in San Rafael, CA, offered across three separate homes connected by shared gardens and pathways.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Three Home Village 2 carries 1 Type A finding (the state's most severe citation class, covering resident safety or care issues) across 7.8 years of operation, and that finding occurred within the past three years.
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- Track record — Over nearly eight years of licensure, this six-bed home has one Type A citation and no Type B (administrative) citations, a narrow record consistent with a small-capacity setting that sees fewer inspection cycles than larger communities.
- Recent 3 years — The single Type A finding and the one substantiated allegation both fall within the past three years, so this is a recent event rather than a distant one, and it's worth understanding what has changed since.
- Complaints — Five complaint investigations have been filed against five routine inspections over the licensed period, with 1 of 14 total allegations substantiated (about 7%), meaning the large majority of complaints did not hold up on investigation.
Source: California Department of Social Services (CDSS)
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- License number
- License #216803746
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 0
- Substantiated allegations
- 1
Available reports · 10
Complaint investigation
Jan 29, 2026
Complaint investigation
Dec 11, 2025
Facility evaluation
Oct 16, 2025
Facility evaluation
Sep 11, 2025
Facility evaluation
Nov 15, 2024
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$9,000 / mo
- 1-Bedroom
- $9,000 / mo
Memory CareStarting at$9,000 / mo
- Private Rooms
- $9,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Family-style / Communal dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.4Average RatingAveraged from 5 reviews published on other websites
AI review summary
Most families describe warm, attentive care in a homelike setting, but one detailed account raises serious concerns about neglect, staff turnover, and management responsiveness worth investigating directly.
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- Staff & care — Multiple reviewers describe caregivers as loving, attentive, and skilled at engaging residents with dementia, helping loved ones eat, sleep, and stay well-groomed.
- Atmosphere & grounds — Families frequently mention a homelike, calm, and clean environment with a lovely garden for visiting and outdoor time.
- Dining — Meals prepared by a trained chef administrator are repeatedly highlighted as a pleasant surprise and a highlight of daily life.
- Communication — Several reviewers praise owners Erik and Adam for being organized, responsive to questions, and closely coordinated with health authorities during the pandemic.
- Activities — Reviewers note ongoing exercise, music, art, and social activities along with opportunities to mingle with residents across the three homes.
- Staff & care — One detailed account describes lapses in hygiene, dental care, and monitoring for a resident with advanced needs, so families should ask how care plans adapt as needs increase.
- Communication — A sharply negative review describes feeling dismissed and threatened with discharge when raising concerns, so it's worth asking how the community handles family grievances and difficult conversations.
- Staff & care — That same review mentions a mass staff walkout after years of tenure, so families should ask about current staff retention and turnover trends.
- Value & pricing — With costs cited around $10k per month, families should confirm exactly what is included and how fees or care level change as a resident's needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Three Home Village 2. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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