Saint Michael's Extended Care

Saint Michael's Extended Care's compliance record over nearly two decades of operation shows a pattern of serious violations that have persisted into recent years, with 3 Type A citations (serious violations affecting resident safety or care) and 2 substantiated allegations across the licensed period. The community has received 2 Type A citations and 2 substantiated allegations just within the past three years, indicating these are active rather than historical concerns. Families should ask the community which categories of allegations were substantiated and what corrective actions were taken and verified, as roughly 25% of investigated allegations have been substantiated. The 2 Type B citations (administrative or non-serious findings) represent a relatively minor portion of the findings. With complaint investigations nearly matching the number of routine inspections, this suggests ongoing issues that have drawn regulatory attention beyond standard oversight of areas like resident care plans and medication management. Despite the community's long operating tenure since 2007, the recent pattern of serious findings warrants careful discussion with management about current quality assurance measures.