San Rafael, California
Haven House of San Rafael
Assisted Living · Residential Care · Memory Care
45 Meriam Drive, San Rafael, CA 94903
Haven House of San Rafael is a licensed residential care home in the Santa Venetia neighborhood of San Rafael, California, serving up to six residents in a house with five bedrooms, four private and one shared.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Haven House of San Rafael carries a single Type A finding — the most severe citation class, involving resident safety or care — across 5.7 years of operation, occurring within the past three years alongside two administrative Type B citations.
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- Track record — Over nearly six years of licensure, this small six-bed home has one Type A finding and two Type B (administrative) findings, a limited set consistent with its scale.
- Recent 3 years — The one Type A finding and both Type B findings fall within the past three years rather than being spread across the full licensed period, so the recent slice carries the full weight of the lifetime record.
- Complaints — Two complaint investigations have been substantiated out of the allegations investigated, a roughly 40% substantiation rate, with the most recent substantiated allegation occurring within the last year.
- Operating tenure — Just under six years of licensure and five completed inspections give a moderate amount of history to judge the record against, more than a brand-new operator but still a relatively young operating tenure.
Source: California Department of Social Services (CDSS)
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- License number
- License #216803931
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 2
Available reports · 9
Facility evaluation
Nov 24, 2025
Facility evaluation
Aug 13, 2025
Complaint investigation
Aug 1, 2025
Facility evaluation
Nov 19, 2024
Facility evaluation
Sep 24, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$7,000 / mo
- Shared Rooms
- $7,000 / mo
- Private Rooms
- $9,000 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Activity room
- Private bathroom
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Families consistently praise this small home for warm, attentive dementia care and home-cooked meals, though language barriers and staffing consistency are worth confirming.
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- Staff & care — Caregivers like Elvie, Sas, and Jolly are repeatedly described as loving, attentive, and skilled at dementia care, with residents feeling safe and valued.
- Dining — Meals are home-prepared from whole foods and praised as excellent, with staff accommodating individual preferences where possible.
- Atmosphere & grounds — Reviewers describe a beautiful, well-maintained home with a gorgeous garden, comfortable furnishings, and wheelchair-friendly floors.
- Daily life & dignity — Residents are described as being dressed nicely and cared for daily, with families noting the care was better than at a larger facility.
- Activities — The home offers weekly activities and optional family events alongside some outings.
- Communication — One reviewer noted the director was absent during a visit, so families should ask how staff availability and communication work on a day-to-day basis.
- Staff & care — An accent was mentioned as potentially causing difficulty for residents with understanding, so families should confirm how caregivers communicate with residents who have hearing or cognitive challenges.
- Financial transparency — Since the home is private pay only, families should verify current costs and what is included as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Haven House of San Rafael. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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