San Rafael, California
Greenwood Assisted Living
Assisted Living · Memory Care
233 West End Avenue, San Rafael, CA 94901
Greenwood Assisted Living in San Rafael provides assisted living and memory care services.
- Licensed capacity
- 47 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 3
AI summary
Greenwood Assisted Living has accumulated 7 Type A findings (the state's most severe citation class, tied to resident safety or care) over its nearly 8 years of operation, with 4 of those occurring within the past three years, making this an active pattern worth discussing directly with the community.
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- Track record — Across almost 8 years of licensure, Greenwood has drawn 7 Type A citations and 2 Type B (administrative) citations, a heavier citation load than most communities of similar size accumulate over a comparable period.
- Recent 3 years — Four of the 7 lifetime Type A findings, and 6 of the 8 substantiated allegations, fall within the most recent three years, indicating the concerns are current rather than resolved history.
- Complaints — Complaint investigations have run alongside routine inspections rather than being rare exceptions, and roughly 47% of all investigated allegations were substantiated, a notably high confirmation rate that signals recurring rather than isolated concerns.
- Operating tenure — With just under 8 years of operation and 5 lifetime inspections plus 10 complaint investigations, there is a substantial enough track record to draw meaningful conclusions rather than relying on a short or thin history.
- 1.Can you walk through what led to the Type A citations issued in the last three years and what specific corrective actions were put in place?
- 2.Which categories of allegations were substantiated, and how has the community verified that the corrective actions actually resolved them?
- 3.What changes have been made to staffing, training, or oversight since the most recent citations to prevent recurrence?
Source: California Department of Social Services (CDSS)
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- License number
- License #216803761
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 2
- Substantiated allegations
- 8
Available reports · 22
Complaint investigation
Mar 10, 2026
Facility evaluation
Oct 8, 2025
Facility evaluation
Sep 29, 2025
Facility evaluation
May 9, 2025
Complaint investigation
Oct 15, 2024
1–5 of 22 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$8,000 / mo
- 1-Bedroom
- $8,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Hospice agency partnership
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
8 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Air conditioning
- Wi-Fi / Internet
- Art studio / Craft room
- Beauty salon / Barber
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Reviewers describe a small, home-style community with attentive, caring staff, though families should confirm room sizes and pricing details firsthand.
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- Staff & care — Reviewers single out staff members by name and describe deeply caring, attentive, home-style care.
- Atmosphere & grounds — The community is described as small, friendly, and lovely compared to larger facilities in the area.
- Cleanliness & maintenance — Reviewers note the community is very clean.
- Value & pricing — Ask the community for full pricing details and how costs change as care needs increase, since reviews don't address financials.
- Daily life & dignity — Confirm room sizes and living arrangements on a tour, as reviewers mention rooms are smaller than at other assisted living facilities.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Greenwood Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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