San Rafael, California
Gentle Home Care
Assisted Living · Memory Care · Residential Care
463 Nova Albion Way, San Rafael, CA 94903
Gentle Home Care is a small residential care home in San Rafael, California offering personalized assisted living, memory care, and hospice support in a home-like setting.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Gentle Home Care has one Type A finding and one Type B finding on record since it was licensed in late 2021, but all four inspections in the past three years turned up nothing, showing a clean recent trajectory.
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- Track record — Across roughly 4.8 years of operation, Gentle Home Care has recorded one Type A citation (the state's most severe class, tied to resident safety or care) and one Type B citation (an administrative or paperwork-level finding).
- Recent 3 years — All four inspections conducted in the past three years, including the most recent visit in November 2025, resulted in no Type A or Type B findings, indicating the earlier issue has not recurred.
- Complaints — There have been no complaint investigations filed against this community during its licensed history, meaning the findings on record came from routine inspections rather than resident or family allegations.
- Operating tenure — With under five years of licensed operation and eight inspection visits on file, there is a reasonable inspection history to draw on, though it is still shorter than communities with a decade or more of track record.
Source: California Department of Social Services (CDSS)
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- License number
- License #216803992
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 8
Facility evaluation
Nov 17, 2025
Facility evaluation
Jan 7, 2025
Facility evaluation
Nov 19, 2024
Facility evaluation
Nov 28, 2023
Facility evaluation
Oct 19, 2022
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$8,293 / mo
- Private Rooms
- $8,293 / mo
Memory CareStarting at$8,294 / mo
- Private Rooms
- $8,294 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
- Private bathroom
- Piano / Music room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Patio seating areas
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.8Average RatingAveraged from 6 reviews published on other websites
AI review summary
Families consistently describe Gentle Home Care as an exceptionally warm, attentive small board-and-care home, especially for end-of-life and high-need residents, with little in the way of documented concerns.
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- Staff & care — Reviewers repeatedly praise staff as kind, patient, vigilant, and deeply attached to residents, even through difficult behaviors and declining health.
- Atmosphere & grounds — The small six-resident home in an Eichler house is described as cozy, homelike, light-filled, and welcoming, with a strong sense of community among residents and families.
- Dining — Families mention that food was tailored to residents' preferences and consistently well prepared.
- Cleanliness & maintenance — Multiple reviewers note the home and residents' bedding and clothing were always kept spotless.
- Communication — Families describe staff as working closely with them at each stage of care, including guidance through end-of-life decisions.
- Value & pricing — Reviews don't discuss costs or how fees may change if a resident's care needs increase, so this is worth confirming directly.
- Daily life & dignity — With only six residents and a cozy, confined layout mentioned in one older review, families should tour to assess whether the space and staffing feel adequate for their loved one's needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Gentle Home Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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