Cogir Of San Rafael Memory Care

Cogir Of San Rafael Memory Care has accumulated a concerning compliance record since opening in 2022, with 10 serious violations affecting resident safety or care (Type A citations) and 10 administrative or non-serious findings (Type B citations) over just four years of operation. The state has conducted 20 complaint investigations compared to only 4 routine inspections, indicating a pattern of ongoing issues that have prompted frequent regulatory scrutiny. State investigators have substantiated 16 allegations against the facility, meaning roughly 44% of investigated complaints were found to have merit—a notably high substantiation rate that suggests persistent operational problems. The recent record shows no improvement, with 6 Type A citations and 11 substantiated allegations occurring within the past three years alone. Families should ask the facility specifically which categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how the facility plans to address the underlying issues that have generated such frequent complaint activity. For a memory care community where residents are particularly vulnerable, this level of regulatory activity across areas like resident care plans and medication management raises significant concerns about consistent quality of care.