AlmaVia of San Rafael

AlmaVia of San Rafael has accumulated concerning compliance findings over its 20-year operating history, with 7 serious violations affecting resident safety or care (Type A citations) and 7 substantiated allegations among the 32 complaints investigated by the state. The community has also received 9 administrative or non-serious findings (Type B citations) related to paperwork, posting requirements, or minor procedural gaps. Notably, the compliance issues appear to be ongoing rather than improving — all 7 Type A citations and all 7 substantiated allegations have occurred within the past three years, indicating active rather than historical concerns. With 14 complaint investigations compared to only 5 routine inspections over the licensed period, the state regulatory activity has been driven primarily by resident or family concerns rather than scheduled oversight of life safety and care plan compliance. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how current leadership plans to address the pattern of serious violations that have persisted into recent years.