San Rafael, California
AlmaVia of San Rafael
Assisted Living · Memory Care · Independent Living
515 Northgate Drive, San Rafael, CA 94903
AlmaVia of San Rafael is a senior living community in San Rafael, California offering assisted living and memory care.
- Licensed capacity
- 160 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2006
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 3
AI summary
Over more than 20 years of operation, AlmaVia of San Rafael has accumulated 7 Type A findings (the state's most severe citation class, involving resident safety or care) and 9 Type B findings (administrative issues), with 3 of the Type A findings occurring within the past three years alongside a rise in complaint…
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investigations.
- Track record — Across more than two decades of licensure, the community has drawn 7 Type A and 9 Type B citations, a record that includes both older and recent findings rather than a single isolated event.
- Recent 3 years — 3 of the 7 Type A findings and 4 of the 9 Type B findings occurred in just the past three years, alongside 10 inspections and 8 complaint investigations in that same window, indicating the recent period has been more active for scrutiny than earlier years.
- Complaints — Complaint investigations (14 lifetime, 8 in the past three years) have outpaced routine inspections in recent years, and of the allegations investigated over the full period, 7 were substantiated, 20 unsubstantiated, and 5 unfounded, meaning roughly 22% of investigated allegations were confirmed.
- Operating tenure — A licensing history of over 20 years provides a long baseline for evaluating this record, and the concentration of findings in the last three years is more informative than the lifetime total alone.
- 1.Which specific issues led to the 3 Type A citations in the past three years, and what corrective actions were taken?
- 2.Which categories of allegations were substantiated among the 7 confirmed cases, and how were they resolved and verified?
- 3.Has the facility changed staffing, management, or care protocols in response to the increase in complaint investigations over the last three years?
Source: California Department of Social Services (CDSS)
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- License number
- License #216801868
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 9
- Substantiated allegations
- 7
Available reports · 32
Complaint investigation
May 8, 2026
Facility evaluation
Apr 16, 2026
Complaint investigation
Apr 16, 2026
Complaint investigation
Feb 24, 2026
Complaint investigation
Feb 3, 2026
1–5 of 32 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,750 / mo
- Studios
- $5,750 / mo
- 1-Bedroom
- $6,700 / mo
- 2-Bedroom
- $8,125 / mo
Memory CareStarting at$8,050 / mo
- Shared Rooms
- $8,050 / mo
- Private Rooms
- $9,186 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 34 reviews published on other websites
AI review summary
Families and residents consistently praise AlmaVia's warm, attentive staff and strong sense of community, though it's worth confirming how care levels and pricing shift as needs increase.
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- Staff & care — Reviewers repeatedly describe staff as compassionate, attentive, and quick to respond to concerns, with several individual caregivers and nurses singled out by name for exceptional care.
- Atmosphere & grounds — Many describe the community as clean, welcoming, and home-like, with spacious apartments, well-kept grounds, and inviting common areas.
- Activities — Residents benefit from a wide variety of activities and resident clubs that reviewers say foster genuine social engagement and friendships.
- Dining — Several families note the food is very good and that residents who previously struggled to eat regularly began doing so happily after moving in.
- Communication — Family members frequently mention easy access to directors and staff, with regular updates and prompt responses when issues arise.
- Financial transparency — A few families mention added costs, such as needing to hire overnight caregivers or facing higher-than-expected fees, so it's worth clarifying how charges change with increased care needs.
- Staff & care — One reviewer described a lapse in basic morning care before care levels were reassessed, suggesting families should ask how staffing adjusts when a resident's needs increase.
- Daily life & dignity — There are mentions of the community being firm about requiring memory care placement even when families disagreed, so it's worth discussing how care-level decisions are made and appealed.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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