San Pablo, California
Bay Care Assisted Living
Assisted Living · Residential Care
2352 Shannon Avenue, San Pablo, CA 94806
Bay Care Assisted Living in San Pablo provides assisted living and residential care in an intimate 6-bed home setting.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Bay Care Assisted Living has 2 Type A findings across 7.7 years of operation, with neither occurring in the past three years, alongside 13 Type B administrative findings and 4 substantiated allegations over that same period.
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- Track record — Over 7.7 years of licensure, this small 6-bed home has accumulated 2 Type A findings (the most severe citation class, tied to resident safety or care) and 13 Type B findings (administrative issues like paperwork or posting gaps), a mix worth discussing directly with the community.
- Recent 3 years — The past three years of dated inspections and complaint visits show zero Type A citations and just 1 Type B citation, suggesting the more serious findings sit earlier in the operating history rather than in the current period.
- Complaints — Nine complaint investigations have been filed over the licensed period versus 4 routine inspections, and 3 of the 4 substantiated allegations occurred within just the past three years, so complaint activity has been a meaningful and fairly recent part of this record.
- Operating tenure — Just under 8 years of licensure gives a reasonably solid base of inspection cycles to draw on, enough to see a pattern rather than a single isolated event.
- 1.Can you walk through what the 2 Type A findings involved and what corrective actions were put in place afterward?
- 2.Which categories of the substantiated allegations were confirmed, and how were they resolved?
- 3.Given three complaint investigations in the past three years, what changes has the community made to reduce complaint volume going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #79200734
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 13
- Substantiated allegations
- 4
Available reports · 10
Facility evaluation
Nov 13, 2025
Complaint investigation
Sep 17, 2025
Facility evaluation
Nov 6, 2024
Complaint investigation
Jan 4, 2024
Complaint investigation
Oct 13, 2023
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $4,900 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.7Average RatingAveraged from 6 reviews published on other websites
AI review summary
Families consistently praise Bay Care as a warm, well-run home where residents are treated like family, though it's worth confirming specifics on staffing and pricing during a tour.
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- Staff & care — Reviewers repeatedly highlight owner Rose and her team as attentive, knowledgeable, and treating residents like their own family.
- Dining — Home-cooked meals are consistently mentioned as a highlight that residents genuinely enjoy.
- Cleanliness & maintenance — Multiple reviewers describe the facility as clean and well-maintained.
- Daily life & dignity — Families note that residents are treated with dignity and compassion by the management team.
- Financial transparency — Reviews don't discuss pricing structure or how costs may change as care needs increase, so families should ask directly during a tour.
- Communication — While one reviewer praises Rose's responsiveness, it would help to confirm staffing coverage and communication protocols during evenings and weekends.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Bay Care Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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