San Mateo, California

Vanessa Care Home II

Assisted Living · Residential Care

1640 Eleanor Drive, San Mateo, CA 94402

Vanessa Care Home II is a small assisted living and residential care community in San Mateo serving six residents.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
October 1987

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #410508446Last checked June 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
1

AI summary

Vanessa Care Home II has accumulated 9 Type A findings and 25 Type B findings across nearly 39 years of operation, but none of the Type A findings appear in the past three years of dated visits.

Read Full Summary
  • Track record — Over almost four decades of licensure, this small 6-bed home has drawn 9 Type A citations (the state's most severe class, tied to resident safety or care) and 25 Type B citations (administrative, paperwork, or procedural gaps), indicating findings have occurred at multiple points across a long operating history.
  • Recent 3 years — The four dated inspections since 2022 show zero Type A citations and just one Type B citation, suggesting the recent trajectory is markedly cleaner than the lifetime total alone would imply.
  • Complaints — Four of seven investigated allegations over the years were substantiated, a roughly 57% substantiation rate, with the most recent substantiated allegation tied to a November 2024 complaint investigation.
  • Operating tenure — Nearly 39 years of continuous licensure gives real weight to the recent clean stretch, since this is a home with a long track record rather than a new or thinly-inspected operation.
Ask the community
  1. 1.Can you walk through what the Type A findings involved historically, and what changes were made to prevent recurrence?
  2. 2.What was the substantiated allegation from the November 2024 complaint investigation, and what corrective action was taken?
  3. 3.Since the last three years show no Type A findings, what specific practices or staffing changes contributed to that improvement?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #410508446
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
3
Type A citations · most severe class
9
Type B citations · administrative
25
Substantiated allegations
4

Available reports · 7

  • Facility evaluation

    Oct 7, 2025

    PDF
  • Facility evaluation

    Jan 21, 2025

    PDF
  • Complaint investigation

    Nov 26, 2024

    PDF
  • Facility evaluation

    Sep 20, 2024

    PDF
  • Facility evaluation

    Nov 3, 2023

    PDF

1–5 of 7 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$7,000 / mo
Studios
$7,000 / mo

Care & support

Daily Care Services

7 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible

Daily life & programs

Spaces & services

Amenities

4 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning

Outdoor Spaces

2 features
  • Walking paths
  • Garden / Courtyard

Dining Options

2 features
  • All-day / Flexible meal times
  • Accommodates special diets

Transportation

1 feature
  • Scheduled transportation

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

5.0

Averaged from 1 review published on other websites

AI review summary

Reviewers describe a warm, quiet home with attentive staff and fair pricing, though families should verify care details on a tour since feedback is limited.

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What reviewers praise
  • Staff & care — Reviewers describe the staff as wonderful and willing to go above and beyond for residents.
  • Atmosphere & grounds — The community is frequently described as homie and quiet, creating a comfortable environment.
  • Value & pricing — Pricing is mentioned as reasonable relative to the quality of care provided.
Worth asking about
  • Daily life & dignity — Ask for specifics on daily routines, activities, and personal care support since reviews don't detail these aspects.
  • Financial transparency — Confirm how pricing is structured and whether costs increase as care needs change over time.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Vanessa Care Home II. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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