San Mateo, California
Sunrise Of San Mateo
Assisted Living · Memory Care
955 South El Camino Real, San Mateo, CA 94402
Sunrise of San Mateo offers assisted living and memory care in a residential-style community on El Camino Real in San Mateo, with short-term stays also available.
- Licensed capacity
- 85 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Sunrise Of San Mateo carries 3 Type A findings and 3 substantiated allegations from earlier in its 25-year operating history, but the past three years show six inspections with no Type A findings, no Type B findings, and no substantiated complaints.
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- Track record — Over more than 25 years of operation, the community has accumulated 3 Type A findings (the state's most severe citation class, tied to resident safety or care) and 2 Type B findings (administrative issues like paperwork or posting gaps), alongside 3 substantiated allegations out of 5 investigated, roughly 60%.
- Recent 3 years — All of the dated Type A findings and substantiated allegations trace to complaint investigations from late 2021 or earlier; the six inspections conducted between September 2023 and March 2026 show no Type A or Type B findings and no substantiated complaints, indicating a meaningfully stronger recent trajectory.
- Operating tenure — A 25-year licensing history with a recent multi-year stretch free of citations gives more confidence in the current trajectory than a shorter track record would.
- Complaints — All three complaint investigations and the associated substantiated findings occurred in 2021; no complaint investigations have been logged in the past three years.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415600255
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 2
- Substantiated allegations
- 3
Available reports · 8
Facility evaluation
Mar 10, 2026
Facility evaluation
Jun 24, 2025
Facility evaluation
Apr 3, 2025
Facility evaluation
Jun 24, 2024
Facility evaluation
Mar 11, 2024
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$9,971 / mo
- Studios
- $9,971 / mo
Memory CareStarting at$11,278 / mo
- Shared Rooms
- $11,278 / mo
- Private Rooms
- $13,832 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- On-site market / Store
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
7 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 117 reviews published on other websites
AI review summary
Families consistently praise Sunrise of San Mateo's warm, attentive staff and strong memory care, though it's worth confirming current billing practices and administrative responsiveness before moving in.
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- Staff & care — Reviewers repeatedly describe staff as warm, compassionate, and attentive, often forming close bonds with residents and going above and beyond during transitions and declining health.
- Daily life & dignity — Families frequently note that even residents in advanced memory care stages were treated with dignity, sensitivity, and personalized attention.
- Activities — Many reviews highlight a lively activities calendar including music, bingo, exercise classes, outings, and entertainment that keeps residents engaged and happy.
- Communication — Several families praise proactive updates via calls, photos, and videos, especially valuable for out-of-town relatives, though this was not universal.
- Atmosphere & grounds — The community is often described as clean, homey, and beautifully maintained, with comfortable common areas and pleasant outdoor spaces.
- Financial transparency — A few reviewers mention billing issues or extra charges for additional services, so families should clarify the full fee structure upfront.
- Communication — Some reviews note inconsistent responsiveness from administrators or staff to calls, texts, and emails, so it's worth asking how communication is handled day-to-day.
- Value & pricing — Multiple reviewers found the community on the pricier side, making it worthwhile to compare costs and what's included at different care levels.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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Around the neighborhood
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