San Mateo, California
Our House
Assisted Living · Residential Care
1916 Shoreview Avenue, San Mateo, CA 94401
Our House in San Mateo provides assisted living and residential care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Our House, a small 6-bed elder care home, shows 2 Type A findings over more than 27 years of operation, with none in the last three years of inspections.
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- Track record — Across more than 27 years of licensure, the home has accumulated 2 Type A findings (the most severe citation class, tied to resident safety or care) and 6 Type B findings (administrative issues like paperwork or posting gaps), a modest total for such a long operating history.
- Recent 3 years — The three most recent inspections, spanning 2023 through early 2026, produced zero Type A and zero Type B citations, indicating a clean and improving trajectory in recent years.
- Operating tenure — With 27-plus years of continuous licensure and only four inspection cycles on record, the community has a long track record; the small bed count (6) also means fewer residents and fewer opportunities for findings compared to larger communities.
- Complaints — There have been no complaint investigations at any point in the licensed history, and zero substantiated, unsubstantiated, or unfounded allegations, meaning the record reflects only routine inspection findings rather than any resident or family complaints.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415600158
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 6
- Substantiated allegations
- 0
Available reports · 5
Facility evaluation
Mar 3, 2026
Facility evaluation
Mar 5, 2025
Facility evaluation
Mar 4, 2025
Facility evaluation
Apr 8, 2024
Facility evaluation
May 23, 2023
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,300 / mo
- Shared Rooms
- $5,300 / mo
- Private Rooms
- $7,310 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- Accommodates special diets
- All-day / Flexible meal times
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Our House earns consistently strong marks for staff, cleanliness, and resident satisfaction, but families should verify current pricing and activity offerings during a tour.
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- Staff & care — Staff and overall care services are frequently praised, with the majority of feedback describing attentive, high-quality support.
- Cleanliness & maintenance — Cleanliness is one of the most consistently positive themes, suggesting the home is well maintained.
- Atmosphere & grounds — The small, home-like setting with garden and walking paths is highlighted as contributing to a warm, family-like atmosphere.
- Daily life & dignity — Resident satisfaction scores positively across most feedback, pointing to residents generally feeling comfortable and well cared for.
- Activities — Activities receive fewer mentions than other categories, so families should ask about the variety and frequency of social programming.
- Value & pricing — Pricing feedback is more mixed than other areas, so it's worth confirming current costs and how they may change with increased care needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Our House. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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